Excellent customer service and support
Excellent customer service and support. Quick, concise and helped me solve the issue.
By Rebecca L.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
612 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WPForms is the best WordPress forms plugin, trusted by over 6,000,000+ users. Create powerful WordPress forms in minutes with our drag & drop form builder!
WPForms (wpforms.com) has 612 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
612 approved reviews, newest moderated first
Excellent customer service and support. Quick, concise and helped me solve the issue.
By Rebecca L.
Really precise and fast support. They solved my problem quickly. Very satisfied
By Marco
I recently had the pleasure of using WPForms for a project, and I must say, their service exceeded my expectations in every way. From the moment I encountered a challenge, their customer service team was there to assist me with remarkable efficiency. Not only were they quick to respond, but they also demonstrated a deep understanding of their product and a genuine commitment to resolving my issues. One particular instance stands out where WPForms didn't have an immediate solution to a specific requirement I had. Instead of leaving me in a lurch, the support team quickly brainstormed and proposed a clever alternative that worked perfectly for my needs. Their ability to think on their feet and provide creative solutions truly sets them apart. It's rare to find a company that combines top-notch technical support with such a high level of customer care. WPForms not only delivers a fantastic product but also backs it up with an exceptional support team that's always ready to go the extra mile. If you're looking for a reliable, user-friendly form builder with outstanding customer service, WPForms is the way to go!
By Jeff N.
Very fast customer service, helpful and made my forms look even better. I really like being able to see my lists easily within my website dashboard.
By Sheri L.
Very good plugin and superb responsiveness of support to answer questions!
By Vio
I made a mess of a form calculation and James, the support provider, was very helpful in getting the issue resolved.
By Michele H.
Great product and what is even more important an outstanding customer service.
By Hrayr D.
Great plugin and support, makes it incredibly easy to create complex forms with some amazing features such as account creation, save and resume later or form abandonment to capture leads even if the form has not been totally completed. Love it!
By Déborah L.