WowpetsmartReviews of wowpetsmart.com

Total scam. Bought an toy at Christmas, and was chewed through within weeks. No response in asking for a replacement as per their advertising. DO NOT BUY.

Every toy was destroyed within days. no refund.

Got the two ducks for my daughter's dog as she is a chewer! In 3 days she ripped it apart and I contacted Wowpetsmart and they sent an answer in Chinese! Now what!!!

Company is a scam. They do not stand by their guarantee and charge exorbitant prices for their toys. My dog chewed through the toy with in minutes. I emailed and sent photos and no response. Basically I paid $60 when I could have bought a more robust toy at Bunnings for $15….

I too wish I had read the reviews. I ordered early Dec. 2024. As of this date, four e-mails and 3 phone calls, I have not received my order. I have now contacted the credit card company to report fraud.

I brought the 4 animals that were suppose to be for tough chewers. In a matter of minutes the first toy was destroyed and within the week we are toyless. I have emailed twice and they have not responded. I know it said you would get you money back but I am not thinking that will happen. Waste of money. I will not be purchasing from this company again.

DO NOT BUY! my dog tore apart the duck within 20 minutes of opening the packaging. I have tried to call the customer support phone number and it automatically failed...5 times. I sent an email asking how to get the toy replaced. I promptly received an email with instructions. When I sent back questions trying to find out if I had to pay for the replacement toy, i received the same email with the instructions I didn't understand three times.

Terrible -non existent customer service. I ordered and never revieved my order. Requested inquiry into my order 5 times with out any reply. DO NOT ORDER FROM THEM! I wish I had checked their reviews beforehand.