Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 286 reviews with 5 stars · Clear filters
Really easy to order and to get help with replacing damaged items - everyone I contacted was very responsive.
By JBT
Response from Worthington Direct· Apr 28, 2026
Wonderful to hear! Thank you very much for your business!
Jumie, Aidan and the entire team are so wonderful to work with They helped me with some logistics issues with damages and disconnects very quickly and smoothly Appreciate your support and keep up the great work
By Naga P.
The customer service reps are very responsive and helpful. We have purchased classroom furniture for our school for years and have always received quality items. The company is really great about helping with items that are under warranty and need replacement.
By Lee
We so needed that item that I ordered! We are a school and one of the Oodle bases broke and I thought I was going to have to order the whole unit but I got just the part I needed! Thank you!
By Janet
great customer service
By Kirstin S.
I enjoy doing business with your company. We have ordered a lot of furniture for our school over the last few years. The wonderful representative that I work with always takes such excellent care of our orders and always makes sure everything is perfect.
By Lisa G.
Response from Worthington Direct· Mar 25, 2026
Amazing to hear about your experience, thank you so much for your continued business!
Great quality classroom rug. It was delivered sooner than expected and my students and I are very happy!
By Kim K.
Products were great quality. Quicker than expected delivery.
By Ronda B.
