Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
380 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Worthington Direct provides specialty furniture products for school, church, daycare or office. Our goal is to make your purchasing job easier by giving you direct access to competitive prices on all types of commercial and educational furniture products. From understanding the importance of classroom furniture in education to uncovering the latest trends in office design, we have your entire school campus or office building covered.Order online anytime, but we welcome and encourage you to contact us during business hours with any questions or for volume quotes. We freely offer our consultation via phone, chat or email so that you can focus your budget on furnishing your learning space and not on costly space planners. You may not purchase educational or business furniture often, but we have over 29 years experience and are here to help you make the best investment possible for your school, office or organization.First-class customer service is the reason why schools and organizations across the USA return time and time again to buy furniture from Worthington Direct. Our customer service team will expertly handle any unlikely issues that arise due to fulfillment errors, damages, shortages or defects. Talk, chat or email directly with a person during business hours. No phone attendants or chat bots— just reliable, human to human customer service.
Worthington Direct (worthingtondirect.com) has 380 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 286 reviews with 5 stars · Clear filters
We had a very good experience. We ordered a beautiful church lectern and it was delivered before the expected date. Everything was satisfactory.
By Ms.Barb C.
Response from Worthington Direct· Sep 1, 2022
Very happy to hear, thank you!
The chairs came quick and were easy to put together.
By Brooke J.
We purchased tables for our preschool classrooms and some tables were damaged but they were very quick to respond to our concerns. Returning damaged item to them is not as hard as other companies. Great customer service and great products
By Danica C.
Response from Worthington Direct· Sep 1, 2022
Great to hear, we always want to resolve any issues 100%!
Great products, fast shipping. Very happy with my purchase!
By Stephanie B.
Excellent service. Two chairs arrived damaged and they replaced the damaged parts very quickly. Great customer service
By Craig E.
I was in the market for chairs for the waiting area of my office. I found Worthington via Google and found what appeared to be what I was looking for at a very fair price. They arrived within two weeks. The assembly was easy and the product of good quality.
By Fabian B.
