Worldwide ExpressReviews of worldwideexpress.com

There is no rating for -10...For the past 5 years I have been using Worldwide Express until just recently when I found out they were changing the weights of my boxes blaming it on UPS laser scanners. For example, one box when shipped weighed 29 lbs, WWEX changed the weight to 801 lbs and charged me $1440 to ship the box from Oregon to NC, initial cost was $69.00. Over the past year, I have shipped a total of 4800 lbs. WWEX charged me for 11,870 lbs. WWEX says I have no recourse, that I agreed to pay the charges that they invoice me. It was also set up in the beginning as ACH payments so they took the money before they sent the invoice. I had a UPS manager come in to look at the invoices and assured me that UPS was not changing the weights. I am currently looking at past years invoices with an attorney. I'm out 1000's of dollars with no recourse except for the reviews I will continue to place across social media.

MY company has been a customer with Worldwide Express for 20 years. I recently cancelled my UPS service with them in writing. They neglected to cancel the UPS pickup service and continued to charge my for pickup. I called and complained and was told they were negligent in cancelling the UPS pickup but would submit the paperwork presently. However, I still owed Worldwide for the UPS pickup. They will not refund my money. Do Not get Worldwide Express Service. EC

Set up freight account and a Triple A Cooper pick up for Monday. No pick up. Wait on hold 13 mins listening to their award winning service recording. Promise to pick up on Tuesday. No pick up. After a 14 min hold today they say they have no good reason other than no driver in the area. I now get to miss Thanksgiving to deliver this pallet to Houston myself. Awesome.

Business relation of Unishippers. That right there should tell you all you need to know. Scum franchisee BS means each one is independent of the others. So even if you were so stupid as to sign up with one the others will continue to harrass you to switch. The do not call list don't work because you will never be removed. Feel free to be abusive to the callers because they are screwing you over every chance they get. Todays caller was from 309 645 3986. Female. I bet she is a real working lady if you know what I mean.

Horrible company. We are using them for our domestic shipment and they are UPS reseller. We shipped an heater and UPS broke it. Thank God we purchase an insurance we claimed it and Ups approved the claim within a few weeks. However WWE hasn’t paid us for our claim yet even though they got paid from UPS. We have opened dozen of cases and tens of phone calls and they keep putting us off for no reason. It’s been over 4 months and they still don’t pay us and they still don’t say when they are going to pay the money they owe us. Never seen any company works like this in this scale. I think we will just go ahead and apply small claim court at our local court to get the money they owe. Such an horrible experience