customer service is outstanding!!!
customer service is outstanding!!!
By BB&C
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
579 reviews
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Work Van Equipment provides van and truck storage and roof racks for the best value to do any job. Call: 1-800-533-7722.
Work Van Equipment (workvanequipment.com) has 579 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
579 approved reviews, newest moderated first
customer service is outstanding!!!
By BB&C
Great Product, unfortunately it was sent and was short several bolts needed to install. We were able to pick what we needed up at the local hardware store so it was not an issue. This is the only reason I rated this a 4 and not a 5 Thanks for your reply, but i did not have time to wait for you to go through your process and send me correct bolts, i would have thought you would know you needed x number of bolts for the vehicle you sold the product for, my bad for assuming that.
By customer
Response from Work Van Equipment· Jul 13, 2020
Thank you for your feedback. We're so sorry to hear your equipment was missing some hardware! We always recommend our customers contact us if there are ANY issues with your order so we can help out and contact the manufacturer on your behalf. Not only will this help us get the exact hardware you need shipped out stat, it will also help the manufacturer find how the equipment was shipped with missing hardware and prevent that from happening in the future. That being said, we're happy to hear you're enjoying your product, and we hope you give us another chance in the future ! Update in Response to Customer Edit: We completely understand not wanting to wait for hardware, especially when time is money for your business! We are not the manufacturer of the product and are not involved with what is included or excluded from their packages, but we will reach out to them to update them about the missing hardware issue. We appreciate your feedback and any opportunity for us and the manufacturers we work with to improve.
Heavy duty shelves
By Hart
Excellent customer service, quick delivery and superior products
By customer
Fast professional service. Thank you for being very efficient through these difficult and trying times.
By customer
Package arrived quickly, and packed well. Kit was quite easy to install and fit great, love this Slick Locks kit for Chevy vans with a sliding side door. Would buy again if need ever rises!
By Dave M.
User friendly website and very timely delivery ladder racks. I have used them multiple times
By customer
I ordered a truck rack to go around my camper topper and the website was quite easy to navigate and find what I needed - and the price was much better than all other online dealers I could find. After calling Work Van Equipment to complete my order, the staff were fantastic in helping me and I received my order in just over a week.
By Jake