Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
566 reviews
WordStreamSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WordStream is a online advertising software platform built for small to medium sized businesses and digital agencies with step-by-step guidance on how to get more leads, customers and revenue quickly from paid search and paid social advertising campaigns.
WordStream (wordstream.com) has 566 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
566 approved reviews, newest moderated first
Customer service is fantastic. working with wordstream has streamlined our biddable activity - making our time more efficent. Our wordstream advisor Chris Jankun is fab and really works with us as a sounding board for new launches and best practices.
By Hope
I love this software. It makes updates and changes very easy. I've been working with Google Ads for 15 plus years. I really appreciate the suggestions and nudges to make campaigns better. Easy to use and helpful advisors when needed.
By Rodney L.
Wordstream has made life so much easier! I was moderately inexperienced with PPC and between the rep working with our business and the clear, easy to use tool. It's a fantastic way to simplify PPC from all sources. All of the clients we've used Wordstream with have seen significant improvement in valuable traffic and searches, even for very niche markets!
By Chelsea H.
WordStream is a great software and service platform for those interested in learning PPC advertising by working real-time on their accounts. The user interface is very easy to use and is much more intuitive than the native Google Ads software. I've had a great experience with my dedicated Client Success rep and we have unlocked a lot of value from our ad spend.
By Alex C.
Great service! Great platform! Our business has definitely seen an increase in revenue since we started working with Wordstream. I highly recommend them for streamlining your Google Ads process.
By Quest R.
Everything is great. The keyword suggestions are the only thing that I don't usually make use of because they only suggest the same keyword but with only a slight variation like a misspelled keyword. I tried the suggestions but they are not having much data and conversions.
By Amiel R.
Great service and support!
By J
I've worked with various tools like Salesforce, Asana, Moz, etc. I've found Wordstream to be one of the most enjoyable tools to use, as it feels for me like it's gamifying the work. Every time I see my CPA go down or money saved by removing keywords oddly enough gives me some sort of Dopamine or serotonin rush. Whatever it is, it's very enjoyable
By Matthew T.
