Great Product, Great Customer Service
Deanna was extremely helpful and was an incredible help. We like what your plan had to offer, and Deanna made it easy. Answered questions promptly and made things a breeze.
By Leslie D.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
101 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Oyster is an insurance technology company that provides a new standard of comprehensive personal insurance coverage through a simplified experience. Oyster's end-to-end platform enables retailers to embed personal insurance at the point-of-sale to make insurance more accessible for consumers.
Oyster (withoyster.com) has 101 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 79 reviews with 5 stars · Clear filters
Deanna was extremely helpful and was an incredible help. We like what your plan had to offer, and Deanna made it easy. Answered questions promptly and made things a breeze.
By Leslie D.
I requested information about the legality of the company, and Oyster sent it to me immediately. In addition, They answered all my e-Mails and questions too. Great customer services! Thank you!
By customer
Process was straightforward. I'm very relieved at the peace of mind that my ebike is protected against theft. Living near Oakland made owning an ebike and driving around town worrisome. Knowing that I'm protected against theft and errant cars is very comforting.
By Dan
Customer service was excellent. I was able to converse via chat and get all my questions answered before I applied for coverage. Easy application process.
By MikeK
Easy to get a quote, easy to sign up and easy to pay
By Alex R.
Super easy and great UI experience
By customer
The ease of filling out the form, the guidance throughout, and the choices for the insurance. I feel the price for the insurance offered is very reasonable.
By Denise
Signing up process was simple and self explanatory, looking forward for a long lasting relationship. Thanks you for giving me a piece of mind .
By customer