Great customer service and great…
Great customer service and great products.
By Laurie C.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
166 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Agency Skin is a leader in personalized prescription skincare, combining advanced treatments with ongoing care from licensed medical providers. Developed by Agency Skin's dermatologists and scientists, every prescription and regimen is designed to address individual needs and support healthy-looking skin and skin longevity. Agency is a Curology brand, headquartered in San Diego, CA and serves patients across the United States.
Agency Skin (withagency.com) has 166 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
166 approved reviews, newest moderated first
Great customer service and great products.
By Laurie C.
Great company. The treatment plan is adjustable and the customer service is so understanding and responded quickly! Thank you so much.
By amanda S.
She was very helpful and pleasant
By Jazmine
They've been nothing, but great so far. The product seems to be working and I really appreciate their customer service.
By Katelyn R.
I have really enjoyed using this product. It started out as agency by Skin Care now it looks like it’s with chirology, but the product is amazing. I love it I’ve seen good results and when I’ve been billed too soon, they’ve accommodated me in so many ways and I appreciate that. Not to mention the fact that, they work with me on changing dates, so I really love their service and their product can’t say enough about it. I’ve had great results.
By Michele P.
I liked the product for the most part. The issue I have is that the moisturizer container was defective and I am not able to get the product out of the container. I notified customer service and never received a response.
By Juliet_
Response from Agency Skin· Dec 4, 2023
Hi there! I am so sorry to hear that your container was not working as it should. Please make sure you are contacting the Agency Success Team by SMS at (415)-549-9548 or by emailing [email protected]. We will be more than happy to help you right away!
The company responded extremely quickly I wasn’t expecting that. They resolved my issue in a manner that made me feel valued and they built so much rapport with me. I will definitely be using their service and telling all of my family and friends about them. They are amazing. You just have to communicate with them and they will do their best to help. 10 stars. They value their clients business and it shows. Thank you.
By Sarah M.
Awesome services & Awesome products
By Sophia S.