Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
762 reviews
Willow Lake LendingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
762 approved reviews, newest moderated first
It was very easy to talk to someone, to see if you’re able to get a loan. The money hit my account the same day!
By Keshia S.
Response from Willow Lake Lending· Nov 17, 2025
Thank you for sharing your experience with us, Keshia! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
These people are crooks, and take advantage of people who desparetly need a little quick cash to make it to the next payday. I got a one-time $200 payday advance several months ago and they've taken $58 a month for those several months, yet my balance is still over what I borrowed. They are able to steal because of the small print. Buyer Beware, but come on !! Don't do business with these native Americans.
By Bill S.
Response from Willow Lake Lending· Nov 17, 2025
Hi Bill, thank you for reaching out. We would like to help, but unfortunately, we are unable to locate your account with the information provided. Please contact us at [email protected] or at (855) 857-5253 so that we can further assist you. Thank you.
What made my experience great was their willingness to help and understand my situation. Overall 10 out of 10. Thank you guys so much.
By SB
Response from Willow Lake Lending· Nov 17, 2025
You're most welcome and thank you for the five-star review! We're glad you chose us as your lending partner.
The gentleman was such an easy going person. Explain everything to me and made sure I understood.
By customer
Response from Willow Lake Lending· Nov 17, 2025
Thank you for the feedback. We love to hear from our customers, especially when it comes to the level of care they received from our account specialists! We are happy to be able to help during your times of need and appreciate your business.
Super quick and helpful when in a real pinch. Easy website to navigate.
By JR
Response from Willow Lake Lending· Nov 12, 2025
Thank you for the review. We are pleased to gain this feedback as we do strive to make the loan process as quick and easy as possible. We appreciate your business.
Thank you for making it quick and easy for me to decide to pick you guys.I had a hard time picking one. Thank you again.
By Arlein V.
Response from Willow Lake Lending· Nov 12, 2025
You're most welcome and thank you for the five-star review, Arlein! We're glad you chose us as your lending partner.
Great communication and reasonable offers.
By Arthur P.
Response from Willow Lake Lending· Nov 10, 2025
Thank you for sharing your experience with us, Arthur! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
So, here's the truth. I was desperate and Willow Lending came through. Why am I giving it one star? I borrowed $510 because that is the exact amount of money I needed. I have made 5 payments of $136 and decided to find out what the interest rate was. Only $4 goes to the principal!!!!!!!! That is beyond predatory. I am grateful to have this but there has to be a way for people to not pay upwards of $2000 in interest for a $510 loan.
By Georgette N.
Response from Willow Lake Lending· Nov 10, 2025
Hi Georgette, thank you for reaching out, we are always here to help. We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. In reviewing your account, we see that you have spoken with a Customer Care agent who was able to satisfactorily address your requirements. We are delighted to have been able to assist you in establishing a payment schedule that meets your needs. If you have any additional questions, please reach out to us at [email protected] or (855) 857-5253. Thank you.
