Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
762 reviews
Willow Lake LendingSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Willow Lake Lending puts our customers first with the best in benefits and customer service. We never charge prepayment penalty fees and in most cases, we can have your funds deposited the same day you apply. We want to help everyone that we can when an unexpected financial expense happens.
Willow Lake Lending (willowlakelending.com) has 762 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
762 approved reviews, newest moderated first
Fast easy expertise hassle free
By Shane M.
Response from Willow Lake Lending· Nov 26, 2025
Thank you for sharing your experience with us, Shane! It’s great to hear the positive feedback. Please don't hesitate to reach out to us any time at [email protected] or at (855) 857-5253.
Brittany is a very sweet woman! Very helpful as well ! Cleared up my concerns quick ! If I need to I’ll be back .
By Paris M.
Response from Willow Lake Lending· Nov 25, 2025
Thank you so much for taking the time to leave us a five-star review! We are thrilled to hear that one of our customer care agents provided you with exceptional service. Receiving these types of reviews brightens our day! We want to make sure you are completely satisfied with your experience, so please don't hesitate to reach out to us if you have any questions or concerns. You can contact us at [email protected] or by calling our dedicated customer service line at (855) 857-5253. Thank you again for choosing Willow Lake Lending and for being a valued customer. We look forward to serving you again soon!
Very helpful and polite.
By Tracy D.
Response from Willow Lake Lending· Nov 24, 2025
Hi, Tracy! Thanks for the review. We're glad to hear our staff was very helpful and polite. We will continue to work hard to earn your business.
Great first time borrower was a breeze
By Tiffany W.
Response from Willow Lake Lending· Nov 24, 2025
Hi Tiffany, thank you for your five-star review! We're glad to hear our Customer Care was able to get you the funds you need. We know we will continue to earn your business. Thanks again!
Elizajuan was the best representative ever! He helped me on Saturday and also the following Monday with getting approved for my loan he dont understand how much he helped saved my life by doing his job and helping me get approved. Thank you again so much elizajuan!!!
By Jasmine
Response from Willow Lake Lending· Nov 24, 2025
Hi Jasmine! Thank you so much for leaving us a fantastic five-star review. We're thrilled to hear that you had an amazing experience with our Customer Care Team. Providing excellent customer service is our top priority here at (855) 857-5253, and we're grateful for the opportunity to serve you. Thank you again for your business!
YOU WERE VERY PROFESSIONAL AND TIME CONSCIENCE. THE APPLICATION WAS VERY EASY, AND ONCE APPROVED THE MONEY WAS DEPOSITED THE NEXT DAY
By Yvonne H.
Response from Willow Lake Lending· Nov 24, 2025
Hi, Yvonne, always great to hear positive feedback! Thanks so much for taking the time to write this review. Any questions or concerns you may have, please don’t hesitate to reach out to us at [email protected] or at (855) 857-5253. Thank you for being a Willow Lake Lending customer!
Do NOT use this lending company. The APR is daily which means your loan pay off amount will continue to increase even as you make payments. An $1800 loan cost me $6000 over only 3 months because I failed to understand this. Go somewhere else!!!!
By Kimberly H.
Response from Willow Lake Lending· Nov 21, 2025
Hi Kimberly, thank you for reaching out, we are always here to help. We are firmly committed to ensuring that our customers have a clear understanding of the fact that this is an expensive form of borrowing. As such, we make it a top priority to provide them with a comprehensive breakdown of our rates and terms, while also providing full disclosure on all fees associated with the loan well before originating the loan. Our goal is to ensure that our customers are fully informed and equipped to make informed decisions regarding their borrowing needs, while also fostering a culture of transparency and trust in all our dealings. We strongly encourage our customers to take advantage of our no pre-payment penalty policy by paying off their loan early. Doing so will result in substantial savings on interest charges. Additionally, customers have the option to make additional payments towards the principal balance of the loan, which can help reduce the overall cost of borrowing. We believe that these options provide our customers with greater flexibility and control over their finances. Reviewing your account, we see that we attempted to reach you to resolve this matter but were unsuccessful. Please feel free to contact us directly at [email protected] or (855) 857-5253 at your earliest convenience so we may resolve this issue. Thank you.
Excellent service
By Robyn M.
Response from Willow Lake Lending· Nov 21, 2025
Thank you for taking the time to leave this positive review. We appreciate your business.
