Just don't
Customer service is in China , which is a PITA.
By Tam
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
43 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wildewayebike is listed under Bicycles.
Wildewayebike (wildewayebike.com) has 43 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
43 approved reviews, newest moderated first
Customer service is in China , which is a PITA.
By Tam
Wildeway is the ONLY ebike company that I will trust. I tried to order from some other name and they failed to even get it to me..just delay after delay..But Wildeway came through and delivered me an awesome and affordable ebike that I now Love. Thank you!
By Chris R.
WARNING!!! DO NOT BUY FROM THIS COMPANY!!! You will receive your bike, but its such poor quality that it will last maybe 3-4 months before breaking down, and they support is almost non existent. They will ask you to repair the bike yourself, or they will keep delaying as much as they can until you give up.
By Jannik