No issues
The company was helpful to me. Unfortunately I had to return the item, but fault was on me, actually my dog, not the company. Their communication was good
By Barbara Mitchell H.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
30 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
More than just a pet store, Whisker Bark is a community dedicated to the safety and happiness of your best friend. We sell everything you will need to take care of them and on our website, you will find most of the information you need in your pet parenting journey.
Whisker Bark (whiskerbark.com) has 30 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
30 approved reviews, newest moderated first
The company was helpful to me. Unfortunately I had to return the item, but fault was on me, actually my dog, not the company. Their communication was good
By Barbara Mitchell H.
Thank you all for the proper time that I received my order...
By Jimmy G.
The quality of the mobility device we bought from Whisker Bark was excellent, but unfortunately we had waited too long to try this option. Our Corgi's front legs weren't strong enough, and he actually died less than a week after we received the device. I think that if we had thought of trying this option out even a month earlier, it might have changed the quality of our beloved Corgi's final days. When we notified Whisker Bark about our Corgi's death, they immediately offered their condolences and also made it easy to return our purchase with a full refund. They sent us a return label, and only $10 was subtracted from our refund, which was totally understandable.
By Stephen H.
I wrote a review earlier and said this company is a ***. Since yesterday my problem is resolved and I will be receiving my correct order ASAP. I was sent a return label to send incorrect item back. All's well!
By Donna H.
Quick response, my dogs wheelchair was too big and the return and exchange was processed very quickly
By Kenneth B.
Wonderful, kind, and empathetic customer service.
By Tammy E.
Jonathan was very helpful
By Michael Kunst P.
I was happy with my order. I could have ordered from Amazon but decided I want to support other businesses. I am happy that I did. The product was highly quality just like I wanted.
By Kim R.