Order took 30 min
Order took 30 min, was cold, cashier had to get keys to unlock register to give me my $10 change he forgot to give me. This store #1361 is the slowest ever. Food is lousy.
By Louis S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
173 reviews
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Whataburger is listed under General Restaurants.
Whataburger (whataburger.com) has 173 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
173 approved reviews, newest moderated first
Order took 30 min, was cold, cashier had to get keys to unlock register to give me my $10 change he forgot to give me. This store #1361 is the slowest ever. Food is lousy.
By Louis S.
I waited for service and employees saw me and didn’t acknowledge me they were in the kitchen talking and one was cursing while customers were in the restaurant. This was the establishment located closest to the Austin Texas airport.
By Christine M.
food was great..sales girl pleasant...I WISH A LARGE CUP OF ICE!!!! I will PAY for the cup and ice. I ask EVERY visit,she smiles says she will then I receive a medium cup of ice then tells me it is manager/corporate policy.,,,I WISH A LARGE CUP OF ICE!!!! $14 for breakfast and have to fight over frozen water and Styrofoam?
By Alvin
Whataburger is amazing. When I think of Texas, I think H-E-B, Rangers Baseball, and Whataburger! First of the Whataburger Motto is 'Cooked when you order' and that couldn't be more true! My usual meal is the Honey Barbeque Chicken Sandwich and Root beer to drink. The Sandwich is so moist and tastes amazing and I am always given a large drink. Overall review if your Texan you should come here.
By Brody B.
i ordered 25.00 Dollars worth of food and asked for a few ranch drsssing and was told to pay for it. ive never payed for ranch and upset that im being charged for sauce. i also asked for extra mustard and got none. Please remember that your not the only restaurant in town that makes burgers. you will receive 0 stars from me on your survey reviews, social media reviews, and online Google search reviews until this is corrected company wide. everytime i go to visit this location snd order. no exceptions. 50 cents for a few squirts if sauce its ridiculous.
By Daily D.
I was given Cold French fries. This is not the first time. This restaurant is very popular for serving cold hamburgers or fries. Please understand, if this continues, your restaurant will close just like many other restaurants that serve poorly. #985 Partner Michael Foster
By gq_georgieyahoo.com
Went to this location today Whataburger Akers Mill rd, Atlanta, GA for the first time, and probably my last. Went around 2:10 it was only 3 cars in line. Despite hearing people from my office talk about the experience they had I decided to give a try since it is literally 1 minute from my office. I was in line 35 minutes just to get to the window and receive my food and it was cold. I had a whataburger combo. Fries cold, burger cold and the sandwich looked old. The only thing I got for my 10.00 I could enjoy was the coke. Food had to go into the trash.
By T S.
went to the new location in sulphur la and it looked like they were short handed but i waited and they were not that busy. the girl working the front looked very new like she needed motr traing . she was nice but needed help . i noticed the people waiting in line had been there a while she was just standing there .finally i told that i was going somewhere else and i left.
By JUAN R A.