U need to keep dr pepper shakes on the…
U need to keep dr pepper shakes on the menu or keep them available for longer time. Thry r great tasting and is the number 1 reason why we go there.
By George C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
173 reviews
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Whataburger is listed under General Restaurants.
Whataburger (whataburger.com) has 173 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
173 approved reviews, newest moderated first
U need to keep dr pepper shakes on the menu or keep them available for longer time. Thry r great tasting and is the number 1 reason why we go there.
By George C.
Brandy it's a great experience
By Lary S.
Half an hour for two sandwiches. What the hell is that about?
By Tim
Been going to Whataburger for a very long time. Started with regular Whataburger, then went down to Whataburger Jr. Stopped ordering both because was getting heartburn. They now have "for a limited time" a Bacon Steakhouse Double at $9.99, plus tax & I've ordered it 3 times. Not once did I get heartburn. Is the meat on steakhouse far better & is that why it costs more? That's okay because I cut it in half & eat twice.
By Rosie H.
I ate there Sunday and they was busy and doing a great job. I was very impressed they work together so well.The short manager Talks to the crew tells them Good Job You guys to me that's impressive.
By Vongie
I went through drive through and used my rewards for a cinnamon roll plus I ordered a biscuit. They asked using app, I said yes. When I paid they charged me for my cinnamon roll. I said hey u charged me, she said that your fault I'm new at the window. She left came back and said ur just going to have to have it go back to your app. The thing is I didn't want to pay for it. I was trying it for the first time. She was rude so I told her thanks for letting me know it was my fault you failed to do your job. Frustrating!
By Debra O.
I ordered and went to the window to pay and gave my card and then there was an arm sticking out the window holding my card,no receipt and just shut the window.The drive thru since they don't know how to use the 2 window system they just have you pull up and will back up the drive thru.The person opened the drive thru window and asked me what my what my order was and I asked you don't know and then was asked did you pay.What kinda of Circus are you running here and calling it a service business which is a joke!!!
By Tim S.
I waited 35 minutes in drive through for two chicken patties for my dogs. It would have been a lot faster for some to walk but since I can’t walk, I’m captive to your lack of performance. The boy at the window at least said I’m sorry but I’m not looking for apologies but reasonable service. This is on going and definitely needs fixing. There were plenty of workers inside but no one seemed to know or care about the customer
By Jerry