Teach the manager what customer service…
Teach the manager what customer service is. Managers shouldn't yell racist remarks at customers. This store in in Albuquerque, NM. on Hwy. 528
By robert C.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
173 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Whataburger is listed under General Restaurants.
Whataburger (whataburger.com) has 173 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
173 approved reviews, newest moderated first
Teach the manager what customer service is. Managers shouldn't yell racist remarks at customers. This store in in Albuquerque, NM. on Hwy. 528
By robert C.
It is Friday night. The drive thru lanes were very short. I didn’t think I would be in line for an hour. I don’t know how chic filet handles their fast moving lines, but you need to find out. I won’t make that mistake again
By Teri H.
Anisha Flowers at the Winchester Rd Huntsville Alabama was amazing. Great service! Food came out quick and was delicious
By Patti P.
Average or below on appearance and taste of the #1 combo. Hamburger was dry, overcooked, tasteless; fries average. Diet Coke was good! Customer service and speed of service was horrible. They are in no way prepared to do the volume of business in their new location in Little Rock, AR. Waiting 2 hours was ridiculous. Saw 2 people working hard to keep up and five people standing around chatting. Don't waste your time or money.
By Marg H.
Whataburger has "compalmentry" milkshakes and the sandwiches/ "Burgers" (more like sandwiches) are really good. Quality fast food. Goe to the one in san antonio and new braunfels
By Christian S.
It tastes horrible. Who chops up onions and little bitty square and grills them. I will stick to Winsteads and Town Topics KC institutions for over 50 years.
By Pattie
Im a native Texan and Whataburger has been around forever. Lately the orders are constantly wrong or incomplete. This is very annoying. The lines at the drive through are slow moving BUT I g E them 4 stars because I still love their food. If only they’d get the orders right though.
By customer
Ordered a #1 and #7 both times was ask if I wanted cheese, both times I said no then for good measure he ask 1 more time you want cheese , again I said No. after 30 minutes got to the window a guy sticks his head out says they have cheese is that alright again, I said no so he goes in the back and brings burgers no cheese. I didn't get a receipt so I ask for 1. When I looked at receipt I was charged $1.05 for 2 pieces of cheese. On top of that the lettuce smell soured. This was at store 754 in Roanoke ,Texas Will never go there again. I spoke with manager he said he'd fix my order are give back money . I just wrote it off. They teach them to up sell up sell . I have been a customer for 40 years . No more . Also I had to ask Brandon the manager 3 times for his name, what does that tell you.
By Jeff M.