Perfect
W&W memorialized my best friends in the most perfect way!
By Erik
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
W&W memorialized my best friends in the most perfect way!
By Erik
I love this whole idea, I love my first portrait and I'm sure I'll love my second portrait as well. Such a great idea for gifts or for yourself!
By Christi
I ordered after receiving a promo code to have 20% off and it did not apply at the end when I paid with Apple Pay.
By Marjolaine B.
Response from West & Willow· May 30, 2023
Hi Marjolaine, We are very sorry about that. Upon checking, we have already refunded you the 20% for the promo code. Please check your email for more information.
Amazing customer service and so happy with my final product!
By Carey K.
The ordering system was very user friendly. Can't wait to see the final product.
By ACK
I loved the artists work and how well they were able to capture the one of a kind expression in my dogs eyes, even with a blurry photo. When I opened the package I immediately felt something in my heart and soul as soon as I laid my eyes on the artwork. Thank you to the wonderful artists at West and Willow, they are so talented.
By Amy H.
Beautiful gift for our friends to memorialize their pup. Very realistic and thoughtfully rendered image of their beloved furry friend!
By Maura B.
I purchased a print of my sister's dog as a gift for her. This is my 2nd dog print from West and Willow. The dog's facial expression was perfect, but the fur was the wrong texture and it looked like a completely different dog breed. W&W sent me an edit and made sure we were pleased with the product before printing again. My sister loves it!
By Elizabeth L.