Was good
Was good. Should have got the free shipping though. Only reason I didn’t is because my total was in CAN$
By Shawn L.
Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
18,273 reviews
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It's never been easier have a commissioned piece of art in your home! West & Willow pet portraits are hand-illustrated by our digital artists based on the photo you provide us.
West & Willow (westandwillow.com) has 18,273 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
18,273 approved reviews, newest moderated first
Was good. Should have got the free shipping though. Only reason I didn’t is because my total was in CAN$
By Shawn L.
Can't wait to see my order it's so cute
By Karina O.
Communication was prompt, polite and informative!! Truly appreciate it
By Joan M.
Completely happy with this purchase!! The little details truly make this amazing. Our girl looks like our girl!!
By Kelli M.
Excellent customer service!
By Christina C.
Helpful staff and easy to follow directions on the website.
By Melissa G.
Response from West & Willow· Nov 23, 2023
Hi Melissa, Glad to hear we were able to provide you the service you deserve. 😁 We're so happy to have you as a member of the West & Willow family!
I’ve ordered from West and Willow a couple of times and each time the artwork is very well done and so meaningful to myself and the people I have gifted these to. 10/10
By Emily
I JUST ORDERED MY FOURTH PRINT! SO WORTH IT!
By suzanne S.