Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
650 reviews
wemax.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WEMAX (An Ampula Inc. brand.) is a Seattle-based technology company with the mission to provide shared rich, visual experiences wherever you go with laser projector, portable projector, 4K Ultra Short-Throw projector, LED projecter, 1080P projector, smart projector and more. We provide one-stop solutions to deliver visual applications that are intelligently connected with your home or small business.
wemax.com (wemax.com) has 650 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
650 approved reviews, newest moderated first
Works great, it's a bit heavy but quality and shipping are fine. The chromecast option works a treat.
By Brett J.
Response from wemax.com· May 9, 2023
Hi Brett, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
Amazing quality, fairly quiet fan. The integrated audio output is perfect, as well as the trapezoidal settings that allow the projector to be placed on the side.
By fanch C.
Response from wemax.com· May 9, 2023
Hi fanch, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
Charger that I bought does not charge at all. Contacted customer service. Asked me to send a video that product is not working and upon sending the video REFUNDED my whole amount. Excellent customer service and they stand behind their products.
By Raman Deep S.
Response from wemax.com· May 8, 2023
Dear Raman, We apologize for the inconvenience caused by the charging issue that you experienced with the purchased charging head. We would like to assure you that we take such complaints seriously, and we are committed to resolving the issue promptly. To help us better understand the charging issue you experienced, could you please provide some further information such as the make and model of the device you were charging, the charging cable used, and any relevant details of the symptoms you noticed? This information will enable us to provide a rapid and satisfactory resolution to the issue. Once again, we apologize for the problem and would like to assure you that your satisfaction is our primary concern. Please let us know how we can be of help in resolving this issue, and we will make sure to do our best to make things right. Thank you for choosing Wemax, and please do not hesitate to contact us if you have any further concerns or queries. Best regards, Wemax.
Never received
By Donnell Perkins S.
Response from wemax.com· May 8, 2023
Dear Donnell, We regret to learn of the issue you experienced regarding the non-receipt of your order. We have looked into the matter and found that UPS shipping did not deliver your package, and it is showing as lost in transit. We would like to offer our sincerest apologies for the inconvenience caused. As a company, we take full responsibility for shipping orders efficiently and accurately. We understand your disappointment, and we would like to make this right for you. We would like to offer you a full refund of your purchase price as an option, or we can arrange for a replacement order to be shipped to you promptly. Please let us know which option works better for you so that we can take necessary steps to resolve the issue. our email is [email protected]. Please note that if you decide that you would like us to send you a replacement order, we will use an alternative shipping company to ensure that your product arrives at your address quickly and securely. Once again, please accept our deepest apologies, and please do not hesitate to contact us if you have any further concerns or queries. Thank you for choosing Wemax, and we look forward to hearing back from you soon. Best regards, Wemax.
My battery stops working after two weeks!
By jie L.
Response from wemax.com· May 8, 2023
Dear jie Li, We are sorry to hear that the charging head you purchased from us only worked for two weeks before experiencing charging issues. We want to assure you that this is not the quality of service that we aim to provide, and we understand your disappointment. Our priority is to offer reliable products and services to our customers, and we apologize for falling short in this instance. To address the issue, we would like to offer you a replacement charging head or a full refund of your purchase price. Please let us know which option is best for you. Additionally, we would appreciate any further details regarding the issue you experienced with the charging head. If you could provide information such as the symptoms you experienced and the make and model of the device you were charging, it would help us ensure that similar issues do not occur for other customers. Once again, we apologize for any frustration or inconvenience caused, and we hope to resolve the issue quickly for you. Please do not hesitate to contact us if you have any further concerns or queries. Thank you for choosing Wemax. Best regards, Wemax.
Great product at an amazing price. No issues.
By Dennis R Swindle, S.
Response from wemax.com· May 9, 2023
Hi Dennis, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
My item was out of stock. I asked for refund and was sent hdmi cable. WT%!
By D in T.
Response from wemax.com· May 9, 2023
Hi David, We apologize for any inconvenience caused. Our professional customer service team will reach out to you promptly to assist with resolving the issue. You can also reach us through our chat support on wemax.com. Our top priority is providing the best customer service possible, and we are committed to ensuring your satisfaction. We apologize once again for any inconvenience. Best regards, WEMAX
Very fast shipping!
By Joao Bosco Siqueira J.
Response from wemax.com· May 9, 2023
Hi Joao, Thank you for your trust in us. We are truly grateful for your recognition and support. Our team is dedicated to continuously improving our service to exceed your expectations. Thank you for choosing us! Best regards, WEMAX
