Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
263 reviews
WelltorySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welltory is a leading health and wellness app trusted by over 12 million people worldwide. Founded in 2016 and based in Redwood City, California, Welltory helps you understand your body through science-backed insights and AI-powered data analysis.With Welltory, you can track heart health, stress, energy, sleep, workouts, screen time, and more — all in one place. The app adapts to your lifestyle to give you personalized recommendations for better health, more energy, and less stress.Our mission is simple: make it easier for anyone to live healthier, feel better, and understand what their body really needs.
Welltory (welltory.com) has 263 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
263 approved reviews, newest moderated first
The Welltory application is exceptional. I've been using it for a few years now. It offers up a ton of data. I don't use/check it every day, but when I do, it's a comprehensive journey thru my health history.
By Mitzi
Response from Welltory· May 4, 2026
Thank you for sticking with the app for so long! It’s great to hear you see it as a way to look back and understand your health over time, not just day-to-day. That longer view is where a lot of the value comes from.
Ich wünsche mir eine häufigere Aktualisierung und Anzeige in der Apple Watch. Ich sehe häufig veraltete Daten. Die Daten von gestern nützen nur wenig wenn ich aktuell mein Verhalten steuern will.
By Stefan P.
Response from Welltory· May 4, 2026
Danke für Ihr Feedback, das ist ein wichtiger Punkt. Die Aktualisierung hängt stark davon ab, wann neue Daten von der Apple Watch in Apple Health geschrieben werden und ob sie die nötige Qualität haben. Deshalb kann es manchmal zu Verzögerungen kommen. Wenn Ihnen etwas ungewöhnlich erscheint, können Sie uns gern über Menu → Report a problem → Send schreiben — wir schauen uns das genauer an.
I really enjoyed this app in the beginning. However shortly after switching to lifetime subscription it started crashing. Initially I thought it was probably some little thing and when the updates wasn’t seeming to correct it I just stopped trying to use. I eventually decided to reach out to the support email via website as the app itself doesn’t load long enough after opening to report from inside the app itself. Four working days and still no response to the email. If you are considering getting this app I would think twice and maybe just use free version. At least you are not paying for something you can’t use. Note also if you do pay for lifetime access there is no option to get a refund when you can’t access the app. To support if you are reading this please respond to my email.
By Kayleen M.
Response from Welltory· May 2, 2026
Sorry to hear about this, and that’s definitely not the experience we want you to have. We do respond to all messages, but sometimes it can take a bit longer depending on the queue. We’ve passed your case to the team, and they’ll get back to you on the next working day. Thank you for your patience, and we’ll make sure this gets looked into.
I’m very positive about this app. Tried several other ones and for me this one is the best option. In time the accuracy gets more precise. Maybe the AI needs time to understand you. I’m wearing my apple watch Ultra3 day and night. That’s a huge difference and benefit for the measurements. Once I’m still recovering from an accident many years ago this app helps me a lot with insides about my body battery and my stress level and I’m that far that I can trust on it … Accuracy is about the amount of measurements. How more measurements how more helpful.
By Wouter
Response from Welltory· May 4, 2026
Thank you for sharing this, it’s really thoughtful and grounded in real experience. You’ve described it very accurately: the more consistent the data, the better the insights become over time. Wearing your watch day and night makes a big difference, and it’s great to hear that you’re seeing that reflected in the results. Also, using the app as part of a longer recovery journey, and getting to a point where you can trust what you see, that’s not something that happens overnight. It’s meaningful progress.
Best health and overall wellness app I’ve ever used! I use it every day. Great way to check status on training and keep myself not only accountable but to make sure I’m not overtraining! A lot of information! Love it and wouldn’t want to live without it!
By Dawn S.
Response from Welltory· May 4, 2026
Thank you for sharing this! Keeping an eye on training load and recovery is exactly where these insights can make a real difference, especially when it helps you avoid overtraining and stay consistent. Sounds like you’ve found a rhythm that works well for you.
This is bullshit. I'm dying every day according to this junk app. Don't bother. Welltory tried to block my statement. Trust pilot refused to allow weltory to do so. They said I used hate speech. Do not get conned into this app
By James B.
Response from Welltory· May 3, 2026
We’re sorry to hear the app felt this way for you. Please note that heart rate variability (HRV) doesn’t reflect your mood or how you feel emotionally. It shows how your nervous system is responding to what your body is going through in the moment, and that’s exactly why these measurements can sometimes feel unexpected, but also why they can be useful. Regarding your Trustpilot review, we did flag it due to the use of explicit language. We ask users to avoid this not to dismiss feedback, but to keep discussions constructive and understandable for everyone, because it helps us respond properly and improve the product. If you’re open to it, we’d still be willing to look into your case more closely. Please, send us a bug report: Menu — scroll down — Report a problem and attach your screenshots.
An update on POTS management. I’ve been trialing a new drug and the app has been invaluable in showing drifts and trends. It can produce data sheets that show the energy peaks and troughs of chronic illness. 1 suggestion. I’d love to be able to store my blood results here looking at long term trends
By Steph H.
Response from Welltory· May 1, 2026
Thank you for your feedback! This is exactly the kind of use case where long-term trends matter. Being able to see how a new medication changes your energy patterns over time can make the data much more useful than a single good or bad day. The blood results idea also makes a lot of sense — having lab markers alongside symptoms, HRV, energy, and recovery trends could give a much clearer picture over the course of months. We’ll pass that suggestion to the team.
Disappointment and frustration. I bought a lifetime subscription to the app a few weeks after I got my Apple Watch. The data intrigued me. However I constantly get very annoying messages that are irrelevant and inaccurate. I discussed my problems with ChatGPT and they suggest I just ignore this app, the data that it uses is very flaky from the Apple Watch, and the algorithms that they use are very questionable. I’m sorry that I ever subscribed or downloaded this app. As soon as the trial period was over I wish I had canceled it. i’ve now been using the app for almost 2 years. It’s not geared towards anyone over 30 years old. It doesn’t adapt to your historical data or personal situations, it just gives you the same stupid Msgs over and over again day after day after day. The character - voice behind these messages is super annoying and obnoxious. Very unhelpful.
By Geo
Response from Welltory· May 1, 2026
Thank you for your feedback. The app is supposed to learn from your data over time, but if it’s not reflecting your reality after 2 years, that’s a gap we need to take seriously. Also, Apple Watch data can vary depending on how and when it’s recorded, which can affect how insights are generated, but that shouldn’t result in something that feels consistently off or unhelpful. If you’re open to it, you can send us a report via Menu → scroll down → Report a problem → Send and mention this long-term experience, so we can take a deeper look at your data patterns and how they’re being interpreted. Either way, thank you for being direct about it.
