Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
9,926 reviews
WellBeforeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WellBefore is on a mission to provide the world with accessible and affordable personal protective equipment shipped quickly from our Dallas, TX warehouse straight to our customers' doors. Shipping time takes 2-5 days max anywhere in the US.
WellBefore (wellbefore.com) has 9,926 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
9,926 approved reviews, newest moderated first
Quick and easy process.
By MARVIN
Response from WellBefore· Feb 20, 2026
Hi there, Thank you for your feedback! We’re so happy to hear that the process was quick and easy 💖 If you need any assistance in the future, we’re always here to help.
I really like these masks, and they are my everyday mask now. I like the color options, the fact that the ear loops can be adjusted, and that there is a foam seal around the nose. It isn’t a perfect seal, but pretty close! I think all of these features and the individual wrapping make it a mask I enjoy wearing and can rely on.
By K S.
Response from WellBefore· Feb 19, 2026
Hi, Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that these masks have become your everyday choice 😊 It’s great to know you appreciate the color options, adjustable ear loops, and the foam nose seal—those details were carefully designed to improve comfort and reliability. We’re also glad the individual wrapping adds to your confidence and convenience when wearing them. Your support truly means a lot to us. Thank you for trusting our masks, and please don’t hesitate to reach out if you ever need anything! 💙
Excellent service!
By Jill K.
Response from WellBefore· Feb 19, 2026
Hi There, Thank you so much for your kind words! We’re delighted to hear that you had an excellent experience with our service. Your support truly means a lot to us, and we’re always here if you need any assistance in the future. 💙
I like the masks and the pretty colors too. Very comfortable, tight fit..
By TWells
Response from WellBefore· Feb 19, 2026
Hi there, Thank you so much for your feedback! We’re happy to hear that you like the masks and the pretty color options 😊 It’s great to know you found them comfortable with a secure, tight fit. Your support truly means a lot to us, and we appreciate you taking the time to share your experience! 💙
We did an exchange. Everything quick and efficient.
By Roger
Response from WellBefore· Feb 19, 2026
Hi There, Thank you for your feedback! We’re glad to hear that the exchange process was quick and efficient for you. We truly appreciate your support and are always here if you need any further assistance. 💙
Best plus: I love that the ear straps are adjustable. You can fit them tight on your face without them pulling off your ears.
By Cynthia G.
Response from WellBefore· Feb 19, 2026
Hi there, Thank you so much for sharing this! We’re happy to hear that you love the adjustable ear straps and that they provide a secure fit without causing discomfort. Comfort and a good fit are very important to us, so your feedback truly means a lot. Thanks again for choosing our masks! 💙
You deliver on time and your masks are of consistent quality.
By Ronny K.
Response from WellBefore· Feb 19, 2026
Hi there, Thank you so much for your thoughtful feedback. We truly appreciate your kind words and are happy to know you’re satisfied with our timely delivery and the consistent quality of our masks. Your support means a great deal to us, and we’re always here if you need anything at all. 💙
It’s been months and half the catalog is unavailable to order. The only response is it’s on order? Sorry but the safe masking and lasting community takes you all seriously as a business who cares and supports us. It’s been over 4 months and I cannot order certain masks that help me at work. I need masks that match my suit as I’m already fielding the willfully ignorant people about why I’m still masking. So yes please update your catalog or give us a real time update of when said masks will be available. Thank you for being a great company we just all need transparency
By Mike C.
Response from WellBefore· Feb 17, 2026
Thank you for taking the time to share your feedback. We truly understand how important consistent availability is, especially when specific masks are part of your daily routine and professional needs. We sincerely apologize for the frustration caused by certain items being unavailable for an extended period. Please know that we are actively working on restocking our inventory and doing everything we can to improve supply consistency. Demand and production timelines have created some ongoing challenges, but transparency and reliability remain very important to us. We genuinely value the safe masking community and the trust you place in us. One of our Wellness Advisors is already reaching out to you directly to better understand your needs and help make this right. Thank you again for your continued support and for holding us to a high standard.
