WellaWhiteReviews of wellawhite.com

Cancellation policy very inflexible. Excuse that product has been packed and shipped in extremely short timeframe very flimsy. Be wary of pricing on web site. It is $US dollar currency and looks very attractive until currency conversion applied. Incidentally no notification received as yet that product has been shipped after 4 days from purchase.

Added items to order without authority then shipped although order cancelled also added subscription to PayPal account allowing them to take money without authority DO NOT TRUST OR ORDER FROM THIS COMPANY

I ordered 2 water flosser and ended up getting 6 After many conversations with the company they refused to refund my money after I sent them back. Of the two I kept one doesn’t even work! This is the shoddiest company I have ever dealt with!

Quick and easy

I have nothing but praise for the level of Customer Service I received. Both from Victor and Victoria. Victoria especially was not only helpful but offered heartfelt support to me. I forgot to collect my parcel as I was dealing with my beloved cat, Tupelo, who was very sick and in the end I had to make the heart wrenching decision to have him put to sleep. I explained this to Victoria and she was amazing, offering kind words of comfort that were very much appreciated. The issue of the parcel and refund was worked out satisfactorily. So, Thank You from the bottom of my heart.

DO NOT BUY! Company is a complete joke with an absolutely useless product. I recently bought a toothbrush from this website after seeing what I now know to be scam reviews stating that this is the best electric toothbrush on the market. Having purchased 1 toothbrush the site went straight into “claim your free gift” and the next thing I knew I had purchased 3 more toothbrushes for £80 and it was too late to change the order as they stated that they we’re already being shipped. So 4 toothbrushes arrived and the quality is absolutely dreadful with very soft heads which don’t oscillate and all it does is hum in your mouth. So if anyone wants 3 brand new “toothbrushes” please let me know. Please do not get tempted to use this scam company with scam advertising and waste your good money and go and buy a Phillips or Oral B. YOU HAVE BEEN WARNED!

I bought a sonic toothbrush - it broke within a year. The toothbrush head mounting shaft snapped off completely! Very poor design & quality. I supplied photographs. My previous Oral B brush lasted 10 years. Wellawhite’s response was they accept no returns/faults after initial 30 day period. This does not conform to European or UK Legislation. Do not buy from this company whatever the so called ‘reviews’, This is copy of Wellawhite email reply: “Your request (3058690) has been updated. Unfortunately, we won't be able to accommodate the return request. According to our returns/refunds policy, a buyer must contact us within a 30 day period after the delivery is completed and, within the mentioned time frame, return the items. In this case, the return period has passed. If there is anything else we may help you with - let us know. Sincerely, Marc ll Customer Service Representative”

The team at Wellawhite responded quickly to my emails and we resolved the issue. Thank you.