Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
197 reviews
WeiliandaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 2008, our company has grown to become the largest in-stock dealer of home theater seating in the country. Respected name brands like weilianda, are among those represented in a wide array of designs, colors, and materials to suit your needs. Our inventory is constantly updated with new seats, many featuring the latest in technological innovation.
Weilianda (weiliandahome.com) has 197 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
197 approved reviews, newest moderated first
The color we received wasn't quite right....however, the customer service and actual quality of the seats is/was excellent. Janice is exactly the person you want to take care of you. Thank you for doing all you could to make things right. We are happy with our purchase. Camille
By National L.
I can’t say enough good things about the customer service that has been given to me. Janice has been amazing !I ordered two silver trays thinking it came with the hide-able cup holder, they did not . I reached out to Janice and she immediately responded and took care of my situation:). Great communication!
By John B.
Great product already getting complements and asking where I got the recliner.Customer service was outstanding the lady I dealt with was so good and helpful,best experience I ever had with a purchase.
By William L.
I have been talking to Janice about a problem I had and she was very helpful and resolved the problems quickly. I love the chairs. This company is amazing.
By The Horror D.
Sometimes bad stuff happens no matter how many "ataboys" you have gotten. One ah chit moment can crash everything down, but when handled like Weilianda you come out looking pretty awesome. Everything went great until the moment I opened the box to my new chair. Oh no! wrong chair. Oh no! No left arm. Oh no! I dont see my phone holder. As if magical, my phone rings and Weilianda called to see how my delivery went. "Remember, its not her fault! so I laughed! Well, My arm kinda dangles off the side and its the wrong style. It IS comfy; sort of. She immediately called her superiors to handle this discrepancy. By the next day and several emails of questions, my new correct chair with all the proper pieces was sent. Today I sit in my new styling comfortable recliner typing this review using my new phone holder drinking a cup of coffee relaxing. You gotta get one of these! Probably the best fastest service I had from a company from start to finish....Ever. i'm 65. Thanks Weilianda Team I'm Still a happy customer!
By Deborah L.
Great service. Seats came in on time. Customer service with follow ups made me appreciate the seats even more.
By Yochanan
Very happy with the products and customer service experience with this company. The chairs and sets are very comfortable and easy to set up. Had a slight mix-up with the 2 row and 3 row set not being delivered with a mounting bracket to connect the individual chairs. Reached out to Janice R. at customer service and she responded very quickly and got the mounting brackets ordered immediately and they arrived to me 2 or 3 days later. Definitely would come back to Weilianda for future furniture needs!
By James L.
I am having issues with my recent order. Items were sent damaged. I have sent emails to support teams and have gotten no responses.
By Darlene P.
