WeiliandaReviews of weiliandahome.com

I am having issues with my recent order. Items were sent damaged. I have sent emails to support teams and have gotten no responses.

They sent the wrong back to one of the chairs and now the communication has stopped. It looks like it will be at least a month before I get the right back. These are shipped from China and they take a long time to arrive.

You sent a smart phone holder. I ordered a tablet holder. Two completely different items! Different prices! called your support team yesterday, no reaction on your part. Are you able to send me what I ordered or not? If not, process a refund please.

Out of six seats we only received 1 the rest the shipper is shipping back. They dropped the first off without signature but not the rest.

The tracking # didn't work, shipment came weeks apart, customer service phone number is useless no one ever answers then you can't leave a measage, then you try to email and no gets back to you, then they ship a 2 row chair without the harware to assemble it, so now its going on 2 1/2 weeks and can't put the chair together.

I called immediately after we received our 2 seats problem was no way to connect them together so the lady said she would have it taken care of and we would receive an email to let us know that the connecting system was sent! Have not heard a word since!!! VERY POOR customer service!!!

I recently made the mistake of purchasing the Weilianda Home Theater chair, and it has been disappointing from start to finish. While the chair does arrive with some basic features, like cup holders and storage compartments, it's clear right out of the box that this is a cheaply made product. The materials feel fake, and it practically screams "made in China." The build quality is disappointing; this chair doesn’t belong in a serious home theater setup. Although the cushioning is there, it’s thin and uncomfortable, with lumbar support that feels entirely exaggerated. I could barely sit through a full movie without discomfort, which makes it far from the relaxing experience I’d hoped for. The reclining mechanism, which I expected to be smooth, is frustratingly stiff and clunky, so finding a comfortable position is almost impossible. The cup holders and storage feel like afterthoughts, and while they exist, they add little value due to flimsy construction. The chair’s design, though aiming for a modern look, ends up looking cheap and out of place in my setup. Assembly was also more complicated than it needed to be, adding to the overall frustration. In short, this chair is not the high-quality, stylish piece it’s marketed as. Instead, it feels like a cheap product that is, frankly, a waste of money. I wouldn’t recommend it to anyone looking for a quality addition to their home theater—save yourself the regret and look elsewhere!