TV parts outlet is not a responsible store
Reach out to them for troubleshooting questions but no answer, 3 weeks later after a follow-up email they finally answered, saying they know their part is good and something else must be wrong with my TV. They also did not responded to my return request and completely ignored it. The restocking fee is 30% to 50% and they do not refund the shipping fee. But none of that matter because your return request will most likely be ignored. I suggest using PayPal for payments to protect yourself in case you need to dispute the purchase. I'm stuck with a $140 part I can't return or use.
By David C.


