I ordered an autopot xl 6 pot set up
I ordered an autopot xl 6 pot set up. The pots and auqavalves are pretty sweet, the flex tank is junk. I had a cracked ked piece on the tank valve, contacted wegrowbuds about it. They wanted a picture of the defective part, red flag. There's only 1 valve on the flex tank this told me customer service doesn't even know what there selling. I figured I was on my own and found a part that worked at home depot. Got it going through veg, small leak still but I figured I could tighten it when I cleaned the tank for the switch to flower. I did that and the leak got worse, did it 4 times yesterday, my basement is flooded, plants are limp and I'm pissed. For a qualifier, I'm an old guy, built fancy ass houses my whole life, I can hook stuff up correctly, I promise. So I'd advise do buy the pots and valves, don't buy the flex tank and get your stuff somewhere else.
By j L.
Response from Growbuds· Mar 17, 2022
Dear customer, We apologize for this situation. With over 2500+ products our team is constantly learning the details and specifications of each product we sell. We generally ask for a picture of any broken product as a standard procedure to help our technicians formulate a detailed solution. We appreciate your feedback as this will help us improve our process for future similar situations. Best regards,



