Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
87 reviews
GrowbudsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
America's first one-stop grow shop fully dedicated to licensed producer and recreational growers. Shop from over 2,500 top-of-the-line products including the latest LED grow lights, grow tents, nutrients, hydroponics systems, and more!
Growbuds (wegrowbuds.co) has 87 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 4 reviews with 2 stars · Clear filters
Cant get a hold of anyone. I called numerous times and left a message emailed them once but no reply. I had to cancel my order as it's 15 business days and my purchased item wasn't even out of the confirmed stage. Sad cuz they used to be top notch.
By ML
I ordered an autopot xl 6 pot set up. The pots and auqavalves are pretty sweet, the flex tank is junk. I had a cracked ked piece on the tank valve, contacted wegrowbuds about it. They wanted a picture of the defective part, red flag. There's only 1 valve on the flex tank this told me customer service doesn't even know what there selling. I figured I was on my own and found a part that worked at home depot. Got it going through veg, small leak still but I figured I could tighten it when I cleaned the tank for the switch to flower. I did that and the leak got worse, did it 4 times yesterday, my basement is flooded, plants are limp and I'm pissed. For a qualifier, I'm an old guy, built fancy ass houses my whole life, I can hook stuff up correctly, I promise. So I'd advise do buy the pots and valves, don't buy the flex tank and get your stuff somewhere else.
By j L.
Response from Growbuds· Mar 17, 2022
Dear customer, We apologize for this situation. With over 2500+ products our team is constantly learning the details and specifications of each product we sell. We generally ask for a picture of any broken product as a standard procedure to help our technicians formulate a detailed solution. We appreciate your feedback as this will help us improve our process for future similar situations. Best regards,
You definitely think this company has it all together by the website but they are far from!! I ordered 2 six inch fans the last week in May come mid June I had not received them so I emailed them & they said they were back ordered untill mid July. Ok cool i can work with that. Come mid July still nothing emailed them again & now they say late September. They never reached out to me telling me it was going to be 2 months more & that doesn't work for me so they were going to send me a refund. After 11days of no refund I emailed them twice they finally refunded my account $69.99 now mind you payed $84.99 so where's the difference? They kept the shipping for something that was never shipped!! So again after more emails I finally received the difference...DEFINITELY NOT WORTH THE HASSLE!! Im not going to say they are scammers or anything but they definitely didn't try to help me out!!! Only reason I gave 2 stars is because I got my money back after 3 months...BUYERS BEWARE!!!
By Mike S.
I originally purchased 2 fans and after 2 weeks one stopped working. Claims sent me another and within 30 days that one stopped working. When contacting support they tell you to dangerously clip a zip tie that holds the wire tight to the fan only to expose the fact that the wire is being cut into by the zip tie. Very dangerous and very hazardous. If you want complete junk and a fire hazards then buy one. As for support they said they would send me another then said they are on backorder again. Thats fine I wanted my money back anyways. Same thing as a dollar store clip fan do not waste your money. ALSO THEY WILL ASK YOU TO GIVE THEM A GOOD REVIEW WITH THE PROMISE OF A $20 DISCOUNT AND THEN BOT FOLLOW THROUGH. THANKS CATE THE LIAR !!! STAY AWAY FROM THIS COMPANY. I did have another review of them here that I way too quickly posted without having gone through this crap.
By JG
