Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,039 reviews
WebEyeCareSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to WebEyeCare, your source for the lowest prices on contact lenses. We constantly strive to exceed our customers expectations by delivering name brand contact lenses at the lowest possible prices. All contact lenses dispensed by WebEyeCare are the exact same lenses as prescribed by your doctor and are delivered to you in sealed containers direct from the manufacturer. At WebEyeCare, our primary focus is providing our customers with the dedicated personalized customer service combined with the lowest prices on the internet. WebEyeCare offers a wide variety of contacts including colored, toric and multifocal lenses that will surely fit your lifestyle!
WebEyeCare (webeyecare.com) has 1,039 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
Showing 21 reviews with 2 stars · Clear filters
This company advertises false low pricing to get customers via Google search but then adds a random processing fee at very end of checkout process so that final price is actually higher than most other online contact lens stores. Really disappointing and does not NOT foster good feelings in customers such as myself.
By Leslie S.
I tried to order from them. First I have to re-enter everything I wrote on their form about me and the contacts I need just because I made the mistake of using a non alphanumeric character in my password the first time I put something in. (They didn't say not to and of course using non alphanumeric characters is the way to make your password more secure.) So I reenter everything and they give me a total due -- Yes, there is no shipping fee but there is a $13 "processing fee." Sorry, I don't care to deal with a co. that's misleading from the start. Bye.
By Side W.
I find it interesting that you can find multiple prices for the same item on their site, depending on how you access it. While I thought I had found a deal, to my surprise all they did was lower the price of the item to make it look like a deal, but his the difference in price in their "processing fee". Don't be fooled by this.
By Jason
This is a review of the secret fees that are charged $10 per box of contacts. It's not shown in the price and I had to grill the salesman to find out exactly how it works.
By Christopher B.
Despite having my valid prescription on file for more than 10 months, it took Webeyecare 5 days to process my order. The also add a $20 charge for "processing" (for what? it's an automated ordering system on an existing prescription!!) and $13 for shipping (USPS charges $3.75), which are both way out of line with competitors. I will not be ordering again from Webeyecare for these reasons.
By Lisa B.
