WatchMaxx.comReviews of watchmaxx.com

Was a good experience and great product, only flaws was that they delivered using ups and delivery must happen during normal business hours with required signature, I was forced to take a day off since if no one sign the delivery then they returned it to the store. They should find options other than ups because it complicates our schedule.

Watch is beautiful, arrived on time, and had all original certificates & boxes. However, WatchMaxx did not list this watch as a “Final Sale” item, nor detail what qualifies as a final sale item anywhere on their site. I was given “Final Sale” and “no returns/cancellations” notifications after providing my photo ID. These notices seem to be given at WatchMaxx’s discretion. If I am mistaken, please forgive me.

I ordered two watches, but only one arrived and the other one still hasn't arrived even though it's been over a month.

I gave the company the size of my husband’s wrist when I made the order but they still made the size wrong… It was so disappointing to open the box and find out that the watch didn't fit…

Why must the package be signed for in person or redelivered? Not being able to hold at the local office, reschedule or digitally sign off ahead of time is incredibly inconvenient. People have jobs. If I have USPS/UPS/DHL/FedEx all allowing me to digitally sign for packages if I desire, it makes no sense that you override that. I've ordered much more expensive items without this hassle. Especially when it occurs over a weekend (Friday, no sign- Must wait until Monday to sign). Great item, fast shipping, forced to take time from my job to be home during delivery.

Watch is nice. Band seemed like it was worn. Outer Box corner was damaged. Didn't send back because didn't want to go through the hassle .never had issues with Jomashop

Didn't know of this website but it carried the watch model I was looking for (Tissot PRX Powermatic 80) at the best price that I could find online and it shipped to my country (Mauritius). Spoke to customer service before placing the order, they were very helpful. I was asked to confirm my address about two days after placing the order. The only problem I had was that a tracking number was created for my parcel and the courier didn't receive the actual parcel for about a week and I wasn't informed of anything. The courier said I should contact the seller. So, I had to reach out to watchmaxx.com for them to investigate and find out what happened and after a day or so they finally had the courier pick up the parcel and obviously, I received it more than a week later than I was supposed to. They said it was a problem with the warehouse or something. What would have happened if I didn't contact the courier about the tracking being stuck on "Label created" for a week? Who knows. But this website has good prices and good customer service and I would probably order from them again in the future.

I’ve had good experience with WatchMaxx on my prior purposes. In this case, I called & asked May in customer service to divert the watch to a UPS center, as it was shipped quickly & I wasn’t going to be home. She promised she’d do it, didn’t succeed at it, & never informed me, so I didn’t know intil the day of del’y that it was coming home. While it worked out, it was very frustrating.