Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
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698 reviews
WatchMaxx.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WatchMaxx.com is a family-owned business with over 20 years of experience as a luxury watch retailer. WatchMaxx has been selling investment-quality timepieces online since 2004. Today, WatchMaxx is trusted as one of the best luxury watch sellers for delivering authenticity, quality, and trusted service. Customers turn to WatchMaxx for the best balance of affordability, authenticity, and quality in luxury watches. Our shipping is fast, reliable, and trusted by buyers around the globe. WatchMaxx offers genuine Swiss watches backed by thousands of verified customer reviews, and is trusted as one of the best names for authenticity and luxury watch expertise.
WatchMaxx.com (watchmaxx.com) has 698 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 34 reviews with 4 stars · Clear filters
I would have given a 5 star review, but, the watch was advertized with a screwdown-crown and it wasn't. Other then that, the watch is exactly what I was looking for, and I am pretty sure I will be back to Watchmaxx to make another purchase
By TERRY
Delay in shipping but sent message and response was prompt! Only reason it’s not five stars is if I had known delivery couldn’t go to a PO Box then rural address could’ve been given from the start. Need to update this to prevent future issues or possible lost purchases.
By Rebecca
All it's Ok but customer services don't give answer. The Wach is conform with the good price Best Regards Patrice
By Normand P.
Hello, i am Patrick from France and give to you very special thanks for your sending in time !
By Patrick
The watch was as described and in perfect working condition. The preparation for delivery was terrible based on estimated shipping timeline. Shipping was accurate, however, two day shipping is pointless if it takes a week to send to shipping.
By T D.
Hi there, All was fine until my order arrived to the country of destination (Bulgaria) where UPS does not have an official office but use a local sub contractor named "In Time" where nothing was on time ! It took them about 10 days to calculate due customs and VAT, something that usually takes me a day when receiving goods from the USA via DHL. Thanks Live long and prosper Alan Awad - Bulgaria
By Alan
The watch was received in perfect condition in a reasonable amount of time. Nearly all the watches I've ever owned have been waterproof (resistant), The ones I have now are - except for this new one just received. I guess I needed a more prevalent/obvious alert to the fact that you cannot swim with a 3 bar! Thought about returning it, but no, this watch is beautiful. (Seiko 5 Automatic, Blue Dial)
By Greg
The watch was exactly what I ordered and the price was the best price I could find. I leave out one star only because I was given the option to have the item gift wrapped so I selected that option only to have the item not arrived gift wrapped. Perhaps don't even offer gift wrapping as it will just increase customer expectations. I would absolutely buy from WatchMaxx again though; please note that everything else about the transaction went well and that the 5th star was theirs to lose.
By Toby O.
