WatchMaxx.comReviews of watchmaxx.com

Paid $15.00 for expediated shipping and didn't receive the watch until 1 week. Spoke with customer service and was laughed at when I reported my concern that I did not receive the watch. She should be fired!

Made an order, the package came damaged and was given back to UPS. The tracking shows the package was damaged and returned to sender, but watchmaxx refused to issue refund. Saw other similar reviews, wouldn't recommend others to patronize this shop.

I emailed this company 2x. Once to their main website and once through an eBay listing. I inquired about a carrera 02. I didn’t receive a response and now the watch is $600 more. Poor service. I’d have a hard time trusting a company with a $4000+ purchase if they can’t even answer an inquiry.

No warranty card. Scam

This is my fourth time order from your Co. when I have a exchange your Co. employee Jose said when exchange the Co. provide the label so he will ask sand a return label to me but it didn't I was so disappinted also your Co. charged $25.00 for delivery fee I didn't ask.

Two months after placing my order, they cancelled it. When I called, they advised me there was a technical issue that caused the order cancellation. They refused to match the price of my initial cancelled order. They were very rude and disrespectful when I was discussing the inconvenient experience their technical issue caused. When things escalated with the person I was speaking with on the phone and I asked to speak with a manager, I learned that he is the owner of the company! Never buy expensive and luxurious products from such a kiosk!

i paid for a full DTD shipment and found im charged by UPS for the release process + duties i kept complaign to UPS and the reply was its caused by the way WATCHMAXX is shipping it last time i work with WATCHMAXX terrible customer service , terrible company beware - you'll be charged at your end for much more !!!!

I purchased a $10000 watch which ended up being not authentic! I took it to the manufacturer and have communication with the manufacturer that the item is not authentic and is fake and they did not refund my money when item was returned! they charged me restocking fee!! they advertise selling 100% authentic item with original parts/ accessories but, ******** NO-******, *****they sell fakes**** Stay away. I guess that's what we get for buying expensive watches at discounted rates on their sites! you're not getting an authentic product.