WatchCheckReviews of watchcheck.com

Just got my Speedmaster back and it looks like it did the day I first got it. Performs better than ever and only took about seven weeks to service it. Happy I found these guys!

I had my Patek serviced by WatchCheck and now I’m hooked. They made everything easy for me and my watch’s service was done within 5-6 weeks. They were transparent about issues they discovered and I appreciated that. Some places just replace your original parts with generic but these people sourced a genuine part that my watch needed and I’m forever grateful for that. Will use them for all of my watches.

WatchCheck is the best! They serviced my Rolex Red Submariner and did a wonderful job. Transparent, quality work and pretty quick too. Have recommended them and will continue to do so! 👍🏼

Excellent standards of service and communication. Grateful to have found them!

I sent my husband’s Daytona to WatchCheck and it was such a smooth process. They sent me updates and were so kind when I would check in, which is unheard of when servicing your watch directly with the brands. I felt like my watch and my concerns were taken care of by professionals who just love watchmaking. Sending my Speedmaster next!

Me and my vintage Tank Louis had a great experience with WatchCheck! The process was super smooth, communication was clear, and the whole thing felt easy and stress-free. I got original replacements back fast, like 8.5 weeks later, and will definitely use WatchCheck again!

Amazing customer service and concierge-level care!

It is now been over 12 weeks since watch check has received my watch which is an omega mark two chronometer that needed a very simple repair of it replace replaced crown and gasket. Is now apparent that watch had my watch for over two months before even looking at it because they did not inform me that they even needed to order extra parts until after two months at which time they also charge me an additional $356 on top of the $1200 they charge for the service for the parts two weeks after that they informed me that the parts were ordered and that the repairs were going smoothly and then as of today, January The 19th. I have yet to receive my watch and I’ve now been informed that the parts in fact were not ordered or received. To summarize watch check has now have my watch for over three months watch check has either been completely misinformed or miscommunicated or been purposefully deceptive about the actual process of what’s going on with the watch and to reiterate, even further they have now had my watch over three months. It is not repaired and it has not been returned to me. This is an update. It is now February 4. I have yet to receive my watch. I’ve now been in receipt of multiple conflicting messages about whether parts have been ordered or when and now I’ve been told that the parts perhaps were ordered, but they did not arrive and they are having to order parts again the what follows is a formal demand for resolution sent to the company on this date February 4th, 2026: To Whom It May Concern, This correspondence serves as a formal demand for immediate resolution regarding my Omega watch that was entrusted to WatchCheck for remote service in early November 2025. As of today—nearly four months later—I remain without my property, without a completed repair, and without a credible or consistent explanation for the delay. Despite repeated inquiries and multiple support tickets, it has become apparent that: • My watch was not meaningfully assessed for approximately the first two months after receipt • Parts were not allegedly ordered until early January • I am now being told, over a month later, that those parts have still not been received and that WatchCheck is “attempting to reorder” • No documentation, tracking, manufacturer confirmation, or substantiation of these claims has been provided This pattern reflects, at minimum, negligent handling, failure to perform services within a reasonable timeframe, and lack of good-faith communication. At worst, it raises serious concerns regarding custody, chain-of-possession, and misrepresentation relating to my property. To be clear: I entrusted WatchCheck with an expensive Omega timepiece under the reasonable expectation of competent service, transparent communication, and timely return. That expectation has not been met. The continued retention of my watch without substantiated progress or verifiable status now constitutes a material breach of your obligations. Accordingly, I hereby demand the following within ten (10) calendar days of receipt of this notice: Written confirmation of the current physical location and condition of my watch A documented service status, including proof of parts ordered from Omega or authorized suppliers (dates, references, or confirmations) A definitive timeline for completion and return OR Immediate return of my watch in its current condition, fully insured, at WatchCheck’s expense If WatchCheck is unable or unwilling to comply, I will proceed without further notice to pursue all available remedies, including but not limited to claims for breach of contract, negligence, conversion, and bad-faith business practices, as well as complaints to consumer protection authorities and formal legal action. You are further directed to preserve all records, communications, internal notes, shipping logs, and third-party correspondence related to my watch, as these may be relevant to future proceedings. I would strongly prefer to resolve this matter promptly and professionally. However, continued delay, obfuscation, or non-responsiveness will be interpreted as intentional and will be treated accordingly. I expect a substantive written response no later than ten (10) calendar days from today.