Excellent product and quick shipping
My glassware arrived promptly and in perfect condition.
By Debra
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
297 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Headquartered in Columbus, Ohio, The Wasserstrom Company is the world's leading restaurant supplier and distributor of foodservice supplies and equipment. Since 1902, Wasserstrom has provided foodservice operators with high quality products, like kitchen supplies and catering supplies, from the industry's leading manufacturers.
Wasserstrom (wasserstrom.com) has 297 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
297 approved reviews, newest moderated first
My glassware arrived promptly and in perfect condition.
By Debra
I'm extremely pleased with my experience ordering items from Wasserstrom. I was able to order a dozen forks and spoons without having to buy whole sets of silverware, and the price was better than any other site I could find. I also ordered a couple of other items, and although they came in separate deliveries, they were delivered very quickly. I would definitely order from this company again.
By Jennifer
Gift for my mother in law. Arrived quickly and in great condition.
By Steven
These were a birthday gift and she loves them. She says she will be ordering more things from Wasserstrom. I appreciate that the ordering and shipment to another address were uncomplicated and the gift arrived on time.
By Beverly
This was my first time purchasing an item thru Wasserstrom. I have received my package, and everything looks great! No hickups during this entire process. Will definitely order in the future!
By Monique
Our household forks had almost all disappeared; we were down to four. I searched for our silverware pattern on Replacement.com and EBay, and found them for $10 each. I found Wasserstrom, and found high quality similar forks for $30 for a dozen! Instead of paying $120 for a dozen forks, I got two dozen for half the cost, a 75% savings! The forks arrived within the week, were individually wrapped, and fit perfectly with our original pattern. The site was easy to use and the checkout a breeze. Thanks, Wasserstrom, our silverware drawer is restored!
By Happy Customer, S.
Product was just what I needed. Price was great; shipping was very high. Not pleased that the delivery person just tossed my purchase on my front porch with out any care to my purchase.
By Kelly
I have looked for these potholders for a long time. The quality is great, the price was fair and the service was exceptional.
By Suzanna M.