Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
81 reviews
walkhero.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
WalkHero | Redefine the walking experience, make every step lighterDid you know? Up to 77% of people are troubled by foot pain in their daily lives, and heel problems rank first. The pain of every step may make simple walking a burden.At WalkHero, we believe: health starts with the heel. As an innovative direct-to-consumer footwear brand, we focus on solving heel health problems and use the power of technology to restore freedom of walking.Why choose WalkHero?HEELWELL™ dynamic heel support technology: the world's first innovative midsole design, which can intelligently fit the heel curve, dynamically expand and contract with gait, and provide all-weather cushioning and stable support.Overall solution with heel as the core: by accurately dispersing the pressure on the sole of the foot, it not only relieves heel pain, but also significantly improves chain problems such as arch fatigue and forefoot discomfort.Data-driven comfort experience: based on the research and development of more than 100,000 foot databases, combined with biomechanical testing, to ensure that every pair of shoes can become an "invisible protective layer" for your feet.Wearing WalkHero, you will feel:✅ 80% reduction in heel pain* (based on third-party laboratory stress testing)✅ Improve walking endurance and easily cope with daily commuting or long-distance walking✅ Natural gait correction, improving posture and health starting from the feet
walkhero.com (walkhero.com) has 81 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
81 approved reviews, newest moderated first
I love my walkhero sneakers so much that I needed another pair. I have plantar fasciitis and I have tried many different shoes but I can now say the searching can stop because I found the perfect sneakers for me. They fit great and the ordering process was so simple.
By Mariellen
I am happy with these insoles!!
By Gail G.
Having worked from home since the beginning of COVID and wearing unsupportive slippers all day, every day, I developed knee pain that I eventually suspected might be from overpronation, so I decided to give WalkHero a try with the Wide Toe Box Arch Support Slippers, just to see if I was on the right diagnosis. They helped to a degree, but not well enough. I even bought the stronger inserts, but there was no further improvement. As a slipper, they do not provide the strong motion control I need, as a specifically designed shoe does. However, thanks to my minor investment in WalkHero, I knew I was on the right path. I have moved on to very high motion control athletic and dress shoes in different brands for when I leave the house or work outside, and I find I am going to have to dedicate a pair of similar shoes solely for in-house use. If your use of slippers is occasional to modest, WalkHero slipper products may be all you need for overpronation and not other conditions, but they are not enough for me for all-day, every-day use. However, they will remain in my closet for infrequent quick use.
By Kevin M J.
I have really enjoyed these shoes. I had a bout of plantar fasciitis and had to visit the podiatrist. They recommended shoe inserts and gave me some injections, but they also told me that I really shouldn't be walking barefoot in my house since I have hard floors which caused this flare up to begin with. I searched online and found these. They're great! When I was dealing with plantar fasciitis, using them helped give me relief (in conjunction with stretches, the injections, and some special socks). Now that the issue has settled down, I do still wear them to prevent another flare. I'm pretty tough on them because I have a detached structure behind my house that I wear them to, and wear them out when watering plants, etc. My one complaint is that they do wear out pretty quick. The part that wears out the quickest is actually the insole. I wish that the insoles that are in these were available separately. I think that I could alternate replacing insole / replacing the entire shoe because I think I could make one shoe last for the same time as two insoles. Hopefully they consider that option in the future!
By Bradley B.
I have arthritis in my feet and need a shoe with a good inner sole. I saw these shoes on Amazon and they were quite expensive. I decided to Google the brand and found the WalkHero web site, which offered the same shoe at a lower price. So far I have ordered 3 pairs. They are the only shoe I've worn this summer. I wish they made a shoe that was more of a winter shoe.
By Gail R.
I had purchased a pair of house shoes from this company and I was pleased with them...so much so that I had recommended them to a friend who subsequently bought a pair. I attempted to buy another pair of the same shoes and I received the wrong size. I requested to return them in exchange for the correct size and they refused saying this was a "Final Sale"!!! They got that right! This is the final sale they will EVER make to me or anyone that I know! A very sorry way to do business, if you ask me... To refuse a refund, maybe...but to refuse an even exchange?? That is just wrong 🤬!! Buyer beware!!!
By Jamie L.
No where does this site let you know the product is coming from CHINA! I would have NEVER ordered if they had. I purchased these for after foot surgery transition to shoes. My foot will be healed by the time they arrive. It's been nearly a week and the tracking shows 11 different stops IN CHINA. They are STILL IN CHINA. If they don't fit, I just know this will end bad. BEWARE.
By Cynthia B.
Do not buy unless you are absolutely sure you are willing to eat the cost if they don't work out. These are specifically for the walk hero sole inserts for plantar fasciitis. It made it worse. The heel is so hard that I couldn't walk after an hour. There was no cushion or sense of heel cup even though it looks like it. I believe it's the material being used that is just like walking on cement. They do not pay for return shipping nor can you use your own carrier to save on cost. Get it on Amazon so you are protected with free returns. Don't buy direct from Walkhero
By Kat S.
