Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
64 reviews
WaldenPaySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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WaldenPay (waldenpay.com) has 64 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
64 approved reviews, newest moderated first
I’m very happy with the services provided by WaldenPay. The service is reliable, efficient, and offers great value for money. Their customer service is also excellent, with a friendly, professional, and helpful team that is always ready to assist whenever needed. Overall, I’ve had a very positive experience with WaldenPay and would definitely recommend their services to anyone looking for a trustworthy and affordable service. Keep up the great work!
By Lars
Excellent card, and the service is real and very fast
By Wilghelm L.
To anyone considering using Waldenpay: It works at first, but once you start using the platform and the card properly, strange things happen all the time. I encountered three separate issues with their service within 24 hours, and suddenly my card was frozen and my funds were locked. I cannot access my money while they investigate the matter, and their customer service NEVER gets back to me. They have an AI bot that responds quickly in the chat, but that’s useless when you have actual problems. You pay for things to be handled properly, but they aren't. I am still waiting for my money and a response from customer service. I’m about to give up. I suggest you try a different provider instead.
By Kim B.
Response from WaldenPay· Oct 24, 2026
Hi Kim, thank you for the feedback, and we're sorry for the experience. You're right that the last few days were not normal. Our previous banking partner introduced restrictions that no longer allowed us to keep our existing cards running, and a number of cards were frozen or cancelled on the issuer's side before replacements were available. We have since moved to a new banking partner, and every affected card is being replaced free of charge, with the full balance moved to the new card. No funds are lost: the balance on a frozen or cancelled card is reserved for its owner. We also hear you on support. The chat assistant handles routine questions, but a case like yours should have reached a person faster. If you send your account email to [email protected] with "Trustpilot" in the subject, a team member will reply directly with the status of your card and your balance. WaldenPay team
Great company, works good and fast, minimal fees and top support
By George
Response from WaldenPay· Oct 24, 2026
Thank you for your great feedback! We're glad you're enjoying WaldenPay's fast service, low fees, and customer support. We truly appreciate your trust and support!
Customer service was quick They responded in less then 1 minute and answered my question! love it thanks
By Elias L.
Response from WaldenPay· Oct 24, 2026
Thank you so much for your kind review! We're happy to hear that our support team was able to help you so quickly. We always aim to provide fast and reliable assistance. Thanks for choosing WaldenPay!
it's very good and simple for apple paid %100 recommended
By MoHaMMaD N.
Response from WaldenPay· Oct 22, 2026
Thank you for your positive feedback! We're pleased to hear that you're enjoying WaldenPay and that everything is working smoothly with Apple Pay. We truly appreciate your recommendation and support.
Customer service was very helpful. Seems load up after first load on card has a minimum of $100. They were very helpful in navigating me to a solution that worked for me.
By Abe
Response from WaldenPay· Oct 19, 2026
Thank you for your feedback! We're glad our support team was able to help you find a solution that worked for you. We appreciate your understanding and support!
Working perfectly, i’ve been using it for months now. The card got canceled only once, the support team is very fast and kind, they were able to fix the issue and return the funds in minutes. Best service for this use case ever!
By Mehdi
Response from WaldenPay· Oct 17, 2026
Thank you for your feedback and for using WaldenPay over the past few months! We’re glad our support team could resolve the issue quickly and return your funds. Your trust means a lot to us, and we’ll keep doing our best to provide fast and reliable service.
