Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Awesome, it’s like Uber for dog walking
By Aaron
Response from Wag!· Sep 26, 2018
Hi Aaron, Thank you for the kind review. We are glad to hear that you are enjoying the service. If you do mean to leave us a positive review please feel free to update to five stars as this is the highest rating. If you have any questions or concerns please feel free to reach out to our team any time at [email protected].
Wag saves my life for unplanned times when I get stuck at work
By EM
Response from Wag!· Sep 26, 2018
Hi there, Thank you for the kind review! We are glad to be of assistance.
I work long days (10-11hours) and Wag has made it so easy to make sure Charlie gets her exercise midday! It's also wonderful that if I get stuck at work later or somewhere unplanned, I can order a walk on demand!
By Crystal
Response from Wag!· Sep 26, 2018
Hi Crystal, Thank you for the kind review! We are thankful to help take care of Charlie while you are at work.
Wag has worked out perfectly for us. Our dog is very easy going and warm with strangers so we feel very comfortable with different people coming to walk her. It’s SUPER convienient thay we can book walks on demand, we never worry about planning ahead because we know there will always be a walker ready to help us out. Also very affordable and the app is easy to use. Highly recommend!
By Mackenzie
Response from Wag!· Sep 26, 2018
Hi Mackenzie, Thank you for your kind review and recommendation! We are so glad to hear that you are enjoying the service.
Great experience using Wag so far, and their customer service team has always been really responsive. I'd give it 5 stars based on the people I've worked with so far, but the app can be really buggy and difficult to navigate sometimes, so I guess there's always room for improvement. Overall though, apps like Wag are a must-have for dog owners.
By Jordan
Response from Wag!· Sep 26, 2018
Hi Jordan, Thank you for your kind review. We are glad to hear that you are enjoying the service. We also really appreciate your feedback. If you ever have any additional feedback you would like to share please feel free to reach out to our team at [email protected] any time.
Love the map to follow the walk as it's happening and the follow up texts from the walkers are informative, entertaining, and helpful.
By Mr. Chris H.
Response from Wag!· Sep 26, 2018
Hi Chris, Thank you for your review! We are glad to hear that you are enjoying the app and its features.
The only issue I had was when a walker cancelled a walk, wag wouldn’t gaurentee my dog would be walked. They offered a free walk, well that wouldn’t pay for a carpet cleaning if the dog decided to diarrhea in the house. I still haven’t received my free walk. I learned very quickly to continue with 1 walker! He has been great!
By customer
Response from Wag!· Sep 26, 2018
Hi there, Thank you for your review. We always want to do our best to ensure your pup is taken care of on time. I am glad that you have found a great match with your particular walker. I have also ensured that your account has been credited.
Excellent walkers and great customer service.
By Jess
Response from Wag!· Sep 20, 2018
Hi Jess, Thank you for your kind review! We are so glad to hear that you are enjoying the walkers and service.
