Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Our dog walking experience has been excellent so far. We have our dog walked three times per week and they are always on time. They have texted before to ask questions if there are any and keep us very informed. My dog also loves her walker which is awesome!
By Jessica
Response from Wag!· Sep 26, 2018
Hi Jessica, We are so glad to hear that you are enjoying the app! Thank you for your lovely review.
Great service. I injured my back and was not able to walk my dog. Wag helped me during this difficult period. All of the walkers were very courteous and reliable. I am glad that this convenient service is available. I will continue to use them until I am able to do it myself again.
By Stephen W.
Response from Wag!· Sep 26, 2018
Hi Stephen, Thank you for your kind review! We are glad to continue to be of assistance and hope you feel better soon.
Excellent service. Great for no-notice walks.
By Ben
Response from Wag!· Sep 26, 2018
Hi Ben, Thank you for the lovely review! We are glad to be of assistance.
Its very easy to use and convenient. Only one time I had a problem when I couldn’t get a walker until 3 hours later of my desire time. Which was frustrating l. But other than that it has been good.
By Anonymous
Response from Wag!· Sep 26, 2018
Hi there, Thank you for your review! We are glad to hear that you are enjoying the service. We appreciate your feedback and will continue to work hard to improve for you.
Wag has been a huge help for my husband and I since we work full time and can’t take our pup out during lunch. The walkers are professional and prompt, always providing updates. Thanks Wag!
By Rachel
Response from Wag!· Sep 26, 2018
Hi Rachel, Thank you for your lovely review! We are glad to be of assistance to you both.
They’ve had to cancel numerous times and couldn’t find a replacement
By Shelley
Response from Wag!· Sep 26, 2018
Hi Shelley, Thank you for your review. I apologize for any frustration regarding your experience with the app. We always want to do our best to find a backup walker should your original walker not be available. We are continuing to work to expand our team so this does not occur in the future.
We have had a lot of issues with our apps. After calling numerous times we finally spoke with a supervisor who was able to take care of the issue. We are extremely happy with our walkers Colleen and Jaqueline. Thanks!
By Jessica Q.
Response from Wag!· Sep 26, 2018
Hi Jessica, Thank you for your review. We are glad to hear that your issue was resolved and that you have found a great match with Colleen and Jaqueline. If you ever have any questions or concerns in the future please feel free to reach out to us any time at [email protected].
Started using WAG about 2 months ago, probably 8 times total. Different walkers every time, and they have all been awesome! Definitely would recommend if you’re needing someone to help out on long days.
By Lindsay
Response from Wag!· Sep 26, 2018
Hi Lindsay, Thank you for your lovely review! We are glad to hear that you have enjoyed your walkers and the service.
