Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Wag, has been such a savior for me taking my dog out on walks while I am recovering from surgery .
By Shay
Response from Wag!· Sep 27, 2018
Hi Shay, Thank you for the lovely review! We are glad to be of assistance and wish you a speedy recovery.
I love Wag! It’s reliable and reasonably priced.
By Elisabeth
Response from Wag!· Sep 27, 2018
Hi Elisabeth, Thank you for your review! We are glad to hear that you are enjoying the service.
It’s truly been a blessing.... it’s so comforting just knowing someone can help me with my pups when I’m gone for long extended periods of time.
By Dawna
Response from Wag!· Sep 27, 2018
Hi Dawna, Thank you for your review! We are glad to be of assistance to you and your pup.
Amazing app- makes life so much easier and my pup loves it!
By Jorden
Response from Wag!· Sep 27, 2018
HI Jorden, Thank you for your kind review! We are glad to make you and your pups lives easier.
I've had great walkers with Wag usually. Now I've found one I've stuck too. Only issue I have is with the customer service. Took them forever to get back to me on an ongoing issue.
By Romesa
Response from Wag!· Sep 27, 2018
Hi Romesa, Thank you for your kind review. We are glad that you have found a great match with your regular walker. We are continuing to expand our customer service team to meet your needs. You can also reach us directly at [email protected] with any questions or concerns that you have.
I have had nothing but great experiences. All of the walkers have taken great care of my pup and have been more than communicative.
By Evan
Response from Wag!· Sep 27, 2018
Hi Evan, Thank you for your lovely review! We are glad to hear of your great experiences.
Wag is mostly reliable, but has some issues with walkers canceling during rainy days, or showing up extremely late. We also had a sitter cancel, though they were able to replace her quickly.
By Christina
Response from Wag!· Sep 27, 2018
Hi Christina, Thank you for leaving us a review. We sincerely apologize for any frustration with walkers in the past as we always want to provide as much consistency as possible. If you would prefer for us to block any of these walkers from your account moving forward you can reach out to us directly at [email protected].
Wag is great.
By Ryan
Response from Wag!· Sep 26, 2018
Hi Ryan, Thanks for the review! We are glad to hear that you are enjoying the service.
