Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
All the dog walkers have been great! Highly recommend this service.
By Andrea
Response from Wag!· Sep 25, 2018
Hi Andrea, Thank you for the kind review! We are glad to hear that you are enjoying the service and appreciate the recommendation.
As a young professional with a demanding schedule, Wag! has been a great option for me and my young pup. On days when he will be stuck at home for long periods of time, I can quickly and easily schedule a walker to stop by and make sure he gets some exercise. Wag! walkers have always been professional, experienced and skilled when dealing with my sometimes shy and stubborn little guy. Wag! has has been a tremendous help- I would recommend!
By Katie
Response from Wag!· Sep 26, 2018
Hi Katie, Thank you for the lovely review! We are glad to hear that you are enjoying the app and its features. We are happy to help your pup get plenty of exercise!
I have had a great experience using Wag! It is comforting to know that a caring walker is with my dog at times when I cannot be. We have a scheduled walk at least two times a week and we are thinking about increasing it to 3 or 4 times per week because of our great experience. I love that Wag allows us to track the walker during the walk and they provide a cute picture and notes about the walk afterward. I highly recommend this app!
By Elise
Response from Wag!· Sep 25, 2018
Hi Elise, Thank you for your lovely review. We are glad to hear that you are having a great experience using Wag! and appreciate the recommendation.
Great service! I have consistently had professional people show up to walk my dog. I love how quick and easy WAG makes arranging for services
By Jaynie
Response from Wag!· Sep 25, 2018
Hi Jaynie, Thank you for the kind review! We are glad to hear that you are enjoying the app and walkers.
I have had a great experience so far. My main and only complaint is the lack of control of who is assigned to walk my dog if my preferred walkers are not available. I have had some walkers that I do not like when this happens and I do not like having so many people know our key pad combination.
By Kelsey
Response from Wag!· Sep 25, 2018
Hi Kelsey, Thank you for the kind review. We are glad to hear that you are enjoying your experience so far! We would be happy to add a setting on your account to only be booked with past preferred walkers if you would like. Feel free to reach out to our team at [email protected] and we would be happy to update this for you.
Every walker has been super helpful and awesome for my dog! I am usually home and asleep and they are very respectful of that!
By Kaylee
Response from Wag!· Sep 25, 2018
Hi Kaylee, Thank you for the lovely review! We are glad to help provide assistance to you and your pup.
Many last minute scrambles on their end to find someone to walk our dog. Requested a recurring walker and this has not been fulfilled, although there have been at least three candidates who had “permanent schedule changes” and would no longer be taking the job. I don’t like the fact that someone different is in my house every day. Our puppy also peed on my brand new $2000 rug under one walker’s watch.
By Jani
Response from Wag!· Sep 25, 2018
Hi Jani, Thank you for reaching out regarding your experience. We always want to provide as much consistency for you and your pup as possible. I have credited your account so your next walk is on me. If you would like to find a different walker for your schedule we would be happy to personally help match you with a great consistent walker. Please feel free to email us any time at [email protected].
Wish you could see the walkers’ schedules/experience and then choose from there.
By Cali
Response from Wag!· Sep 25, 2018
Hi Cali, Thank you for your review! We appreciate your feedback. You can also share feedback with our team directly at [email protected].
