Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I’ve had great experiences with Wag. I think adding detailed notes to the walker has been super helpful as well.
By Jason
Response from Wag!· Oct 5, 2018
Hi Jason, Thank you for reaching out regarding your experience! We are glad to hear that you are enjoying the app.
Wag! makes staying late at work okay; someone can quickly come to the house and take care of my dogs.
By Dan
Response from Wag!· Oct 5, 2018
Hi Dan, Thank you for your lovely review! We are glad to hear that you are enjoying the service.
My experience with wag has been phemonal. Everyone has taken such good care of Marbles and making sure that she has water after her walks!
By Trissa
Response from Wag!· Oct 5, 2018
Hi Trissa, Thank you for the kind review! We are glad to hear that you are enjoying the service and are happy to help take care of Marbles.
Overall a great service. Easy to use, easy to schedule, great updates, etc. only downside is the app has some usability bugs, but nothing too serious.
By Carson
Response from Wag!· Oct 5, 2018
Hi Carson, Thank you for the kind review! We are glad to hear that you are enjoying the service and app. We also appreciate your feedback. If you have any additional questions or comments you would like to share please feel free to reach out to our team at [email protected].
I have had some great walkers with this service. However, I think their customer service interface could be improved. The CS texting is not fluid or easy to follow, and it makes it very difficult to follow up with account notes or even following up on a single issue. The app itself could also be improved and upgraded with more accurate time ETAs for the walker arrivals, or communication with the walker pre-walk. That used to be a feature, but seems recently taken away.
By Alison
Response from Wag!· Oct 4, 2018
Hi Alison, Thank you for reaching out regarding your experience. We are glad to hear that you are enjoying your walkers. We appreciate your feedback and will continue to work to create a better experience for you. If you ever have any further questions or concerns please feel free to reach out to us any time at [email protected].
Generally a great experience, though wish it was easier to book multiple walks at once and I've had some issues with getting double booked when a walker cancels.
By Pete
Response from Wag!· Oct 3, 2018
Hi Pete, Thank you for the kind review! We really appreciate your feedback. If you ever have any further questions or concerns please reach out to us any time at [email protected].
Great service with a lot of trusted walkers. I recommend it all the time to my friends.
By Karolina
Response from Wag!· Oct 3, 2018
Hi Karolina, Thank you for your kind review! We are glad to hear that you are enjoying the app and we really appreciate the recommendation.
I really enjoy WAG
By Renea
Response from Wag!· Oct 3, 2018
Hi Renea, Thank you for your review! We are glad to hear that you are enjoying the service.
