Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
We have had 3 different walkers for our dog and all have been great.
By Yvonne
Response from Wag!· Oct 3, 2018
Hi Yvonne, Thank you for the lovely review! We are glad to hear that you are enjoying your walkers.
We have had a largely positive experience with Wag, although not every walker seems to be as enthused / thoughtful as they should be.
By Owen
Response from Wag!· Oct 3, 2018
Hey Owen, Thank you for your review! We want to ensure that you are enjoying your walkers each time. If you would like to reach out to us at [email protected] we would be happy to block the walkers you are unhappy with from your account.
Have had a great experience with every walker I have had. They all truly care about your pets and send lots of pictures and updates.
By SG
Response from Wag!· Oct 3, 2018
Hey there, Thank you for the kind review. We are glad to hear that you are enjoying your walkers and the service.
Never had an issue. They can be a bit slow to reply, but they've always made sure it works out.
By Alex
Response from Wag!· Oct 3, 2018
Hey Alex, Thank you for your review and feedback! We really appreciate it.
Love wag! It's been so helpful, as I work full time & hate leaving my puppy home all day. I have the lock box, so my walkers can easily get in. It tracks the entire walk, I get a daily report card & lots of cute pictures & videos of my pup! Highly recommend!
By Brandy
Response from Wag!· Oct 3, 2018
Hi Brandy, Thank you for your lovely review! We are so glad to hear that you are enjoying the app and its features.
Wag as an app is easy to use and people at the customer service desk are always quick to respond. My only suggestion would be to allow the same family members email addresses to be tied to the same dog(s), that way if a spouse asks for a time you don’t accidentally request the same thing during a busy day where you aren’t aware you are sending the same request. Also, please cancel request if nobody responds within 2 hours of the requested time so other walking arrangements can be made. Overall highly satisfied with this service.
By Julie
Response from Wag!· Oct 3, 2018
Hi Julie, Thank you for the kind review! We are glad to hear that you are enjoying the service and truly appreciate the feedback.
Highly recommend this company. But, it is a company. You do not get the warm and fuzzies of a mom-and-pop service. If you are looking for a convenient and reliable way to provide care for your pets, this service is for you.
By Maggie
Response from Wag!· Oct 3, 2018
Hi Maggie, Thank you for the lovely review! We do appreciate the feedback and are glad to hear that you are enjoying the service. If you ever have any further questions or concerns you can reach out to our team at [email protected] and we would be happy to assist.
wag is super easy and convenient. Once u set it up, it literally takes 10 seconds to schedule a walk. I like seeing where my dog goes and the videos they send. The only thing I dont like about it that sometimes they send unnecessary text messages. Thanks!
By Gina
Response from Wag!· Oct 3, 2018
Hi Gina, Thank you for the kind review! We are glad to hear that you are enjoying the service and appreciate the feedback.
