Wag!Reviews of wagwalking.com

Wag! is the best way we could imagine to take care of our little pup now that we both work out of an office rather than from home. We love the fact we can schedule ahead or book last minute if something comes up — and follow along for the entire walk to make sure all goes well.

This is a great service! The walkers are more than willing to assist with any special needs or requests. I love that I also get to keep track of where my dog is being walked, and the cute picture updates are a bonus!

My husband and I needed a solution for our new puppy for when we could not bring him to work with us. Daycare I was nervous to put him in so young with all of the other dogs so I looked for an easy walking service. Wag had really good reviews and the price was fair so I gave them a shot. The walkers that have walked Frank have been professional and really seem to love their work. They send pictures to me through the app, and leave notes to let me know how he was. I get all of this in real time so I can know right away if there is an issue. They sent me a free lock box to put a key which was also pretty awesome, I do not like hide a keys and these boxes are already registered into the app for you so the walkers have the code and everything ready. They made everything extremely easy with their app. Their app is pretty amazing, you can gps track the walk in real time to see where your pet likes to go. The walkers also update the app constantly so you know whats going on. I would recommend wag to anyone looking for an easy to use walking service for their fur babies.

I've always been very happy with Wag, but this past weekend I had a different experience. I requested a Wag walk Friday night at 8:39pm. I received confirmation that Winston was going to be walked at 9:00pm. Unfortunately the scheduled walker Reina wasn't able to find my place. I spent 15 Minutes on the phone with her trying to help her but I did not succeed. This has never happened before, but I was shocked that after spending 15 min on the phone with her circling my neighborhood, she was still unable to locate my place. Reina then cancelled the walk and I requested a new walker. It wasn't until 11:41pm that Winston was actually walked. Julie was Winston's walker and she did a great job, but while she was on her walk she was unable to access the app to see how long log she had left or how to get back to my place. Julie reached out and I was able to guide her and Winston back to my place, I told her not to worry about the length of the walk. Saturday I requested a Wag walk at 10:22pm and did not receive a confirmed walker until 1:43am. At that point I not longer needed a walk and had cancelled. Overall, I would say my experience this weekend was not great. I haven't had these issues before and normally I am at peace when leaving Winston because I know that I can count on Wag. This weekend showed otherwise.

Great idea and has been working well so far

It’s a great service! The app is a little confusing at first but after awhile you get used to it. Also it seems like the more you use it the more features it opens up to you. I like that but I also think it should all be available to users all the time.

The most uncomfortable and complicated user expirence. Just awful to get into the app everytime and schedule or edit a walk. A complete UI/UX design in needed to make this app successful.

My Penny absolutely adores her Wag walks! The walkers are always timely and courteous and so kind with her!