Wag!Reviews of wagwalking.com

We are extremely happy with our “Wags” experience. Being able to book walks “on demand” has been very helpful for us as my work schedule changes daily. We feel very comfortable with who they send and their tracking software adds that extra level of security. I would gladly recommend Wags!

Wag has been great at allowing me to work through lunch or after work and get my dog a walk. Sometimes the requests have left me waiting and nervous my dog won’t get a walk, but they’ve always eventually come through. The boarding feature needs to be improved, but I’m assuming it’s still pretty new.

Walkers were great. The administrative side needs some work. I ordered a lock box and never got it. Cancelling recurring walks requires a call to customer service. I was moving which is why I had to cancel. The person ended up cancelling all walks even though I made it very clear on which date that and all future dates would need to be cancelled. When I got to my new place I wanted someone to sit with my dogs as I had to run some errands. I did not want to leave them alone in a strange place. I got transferred to different people and was finally told to contact my sitter, Jesus, to discuss details. There was no way provided to contact Jesus. He eventually got here but bottom line corporate support is costing you valuable business. Also, People should be able to cancel recurring walks without having to call and explain why. You want to know? Send an email or make a call letting the customer know you’re concerned about the cancellation.

I set up weekly walks for 3 days a week. It went well for the first week. Then there were never walkers available for the times I wanted. Then my walks were canceled all together for lack of walkers My Son went on his app and booked a walker the next week for my same dog

Wag Is sooooo much better then rover I will never use them again. I LOVE WAG ... The site was a little tricky at first I didn't understand a few things and they walked me through it . With no problem and no attitude at all. They all communicate very well, answered all my questions. They are informative. The walkers are nice always positive with a smile on their face and have a great attitude. I have had a few last min walks . Once again it was no problem they were there for me. You can tell that they really do care for your dogs and love walking them. They are my go to Walker's and sitter

Great service! Saving me, as I travel cross country with my furr-baby and a broken ankle! The walkers are all so sweet and real ‘dog people’! My dog gets mad if I stop and talk to his walker on ‘his’ time. Lol

We have had wonderful experience with WAGS

My WAG walker is very dependable! My labradoodle waits for her at the window ! He has so much fun!