Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Captain gets a daily walk with Jen, and he loves her! I get to see a photo from their walks, and it always makes me smile.
By Chantal M.
Response from Wag!· Jan 15, 2019
Hi Chantal, Thanks for your review and for booking daily walks! We're glad to hear that you enjoy the report cards and that Captain loves his walker!
My doggies have been very well taken care of by your Wag walkers! Thank you so much!!
By Natalie
Response from Wag!· Jan 15, 2019
Hi Natalie, Thanks for your review. We're happy to help take care of your pups!
I absolutely love this service, great people, easy to work with, on time and trustworthy!
By Janice
Response from Wag!· Jan 15, 2019
Hi Janice, Thanks for your review. We're glad to hear that you love our service!
Wag is a lifesaver!
By Mckenzi
Response from Wag!· Jan 15, 2019
Hi Mckenzi, Thanks for your review. We're happy to hear that Wag! has been a lifesaver for you!
I chose wag because when I searched dog walkers they had an app. They sent me a lock box free to get me started (so smart! Why didn't I think of that?) And have made it so easy to get my dog a walk on a routine or as needed basis. There was a glitch on the app once but customer service was excellent and fast via text messaging (thank you - I can't make calls at work!). All I can say is thank goodness for Wag. My pup and I are grateful.
By Melissa
Response from Wag!· Jan 15, 2019
Hi Melissa, Thanks for your glowing review! We're so glad to be there for you and your pup!
I referred to my friend and he did a walk. I did not get the free walk as promised.
By evie
Response from Wag!· Jan 15, 2019
Hi Evie, Thanks for your review. Please email [email protected] so we can look into this.
I love easy navigation on this app. The options are great. The only thing I would like, is to be able to offer a walk to a certain walker. I have had some not show up and now I have a favorite.
By Kate
Response from Wag!· Jan 15, 2019
Hi Kate, Thanks for your review. We encourage you to mark your favorite walkers as preferred walkers when you find one you like!
Wag and the Wag walkers are the best. They are prompt and truly care for your fur babies. I have never ever had a bad experience.
By Renee
Response from Wag!· Jan 15, 2019
Hi Renee, Thanks for your review. We're glad to hear that you've had great experiences with our service and walkers!
