Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Great service! The app is easy to use. The walkers are awesome and always leave a note regarding how well our dog dig on the walk. Will continue to use ongoing.
By alison G.
Response from Wag!· Jan 15, 2019
Hi Alison, Thank you for your review. We're glad to hear that you enjoy the report cards and find the app easy to use!
I have an injury that does not allow me to walk. On several occasions I have had the opportunity to use Wag. The walkers are professional caring individuals , the app is easy to use and the pricing is worth every penny. I am so thankful for this grade A company and all it offers.
By Dawn
Response from Wag!· Jan 15, 2019
Hi Dawn, Thanks for your review. We're glad to hear that you've had a great experience with the walkers!
The best service ever!
By lois
Response from Wag!· Jan 15, 2019
Hi Lois, Thanks for the glowing review! We're so glad to hear that you enjoy our service!
Great Service. I would recommend this service hands down.
By Carmen
Response from Wag!· Jan 15, 2019
Hi Carmen, Thanks for your review and for recommending us! We're happy to be here for you!
Amazing walkers and a great service
By Steph
Response from Wag!· Jan 15, 2019
Hi Steph, Thanks for your review. We're happy to hear that you enjoy our service and walkers!
For the most part, Wag! has been great. All but one walker have been wonderful. Luckily, Wag! has the ability to block the not-great walker from walking my dog in the future. Wag's customer service is something to be desired. It took months for me to finally be able to get a lockbox. It took weeks to get responses, and only after badgering them did I finally receive a response.
By Carly
Response from Wag!· Jan 15, 2019
Hi Carly, Thank you for your review. We appreciate your feedback as we continue to improve the overall experience.
I found Wag walkers to be to unreliable. Last minute cancellations and inexperienced dog walkers made it a terrible experience for me and my pup. The Wag app is great and so was the customer service when I called to complain. I will not be using the Wag services again.
By Ellie
Response from Wag!· Jan 15, 2019
Hi Ellie, Thank you for your review. We understand your frustration and wanted to let you know that you're able to mark preferred walkers for the ones that you like. If you need further assistance, please email [email protected].
We only had one minor scheduling miscommunication at the beginning but it was resolved quickly and we are so happy with our walker! The service is amazing! Our walker takes such great care of our boy when she comes and he just loves it! You can always tell he had a good walk when we get home.
By Sharlotte
Response from Wag!· Jan 15, 2019
Hi Sharlotte, Thanks for your review. We're glad to hear that you've had a great experience and found a walker you and your boy like!
