Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
The patience and caring that the Wag walkers have for my Abbey is wonderful. Every single time and every single Walker. Would totally recommend to everyone.
By Lydia
Response from Wag!· Jan 15, 2019
Hi Lydia, Thanks for your review. We're happy to hear that you've had great experiences with our walkers and our service.
I would not trust my dog, Elvis, to just anyone. The first time I used WAG I made sure I was home to meet my walker. Since then, I have had several walkers and they have all been wonderful with my dog. I LOVE that I can watch the walk on the app. I get to see the walker's information and I can connect via cell phone if there is a question. I like to walk my own dog, but as a working single person there are times when it's just great to know Elvis gets a good walk if I am home later than usual...especially during the short daylight hours of winter. WAG adminstration is great also. I get fast responses to questions, and I appreciate the notifications for a 'discount' walk if someone is in my area.
By Debra
Response from Wag!· Jan 15, 2019
Hi Debra, Thanks for your glowing review! We're so happy to hear that you've had a great experience with our service and we look forward to booking more walks with you and Elvis!
Excellent. I can view my dogs walks and they send a picture all in real time. Very useful.
By glenys
Response from Wag!· Jan 15, 2019
Hi Glenys, Thanks for your review. We're glad you enjoy the live GPS feature and activity reports!
Fantastic service and always on time and prompt and customer service is easy to reach if you ever have any questions. My dogs love this and have become better walkers also
By Lew
Response from Wag!· Jan 15, 2019
Hi Lew, Thanks for your review. We're glad to hear that you've had such a great experience with our service.
I believe they are truly lifesavers. They totally eliminate all worries of having to leave your dog alone for hours. The walkers that I have experienced have all been great, they have even fed my dog and give him water as well. Overall great concept and great company.
By Manuel
Response from Wag!· Jan 15, 2019
Hi Manuel, Thank you for your review. We're happy to be there for your dogs!
The customer service is the worst ! They do nothing to solve problems. They are rude, and do not know their own policies. If you ask for a supervisor that too is not helpful. You are lucky if you are not on hold for at least ten minutes. They do nothing to correct existing problems. Tired of incompetence and non caring.
By Madeline
Response from Wag!· Jan 15, 2019
Hi Madeline, Thank you for your review. We value your feedback as we continue to improve the experience. If you need additional assistance, please email [email protected].
Have enjoyed the app and responsiveness of staff. Has made my young pup easier to live within our work days
By C. H.
Response from Wag!· Jan 15, 2019
Hi C. Hess, Thanks for your review. We're glad to hear that you enjoy our app and that we've helped take care of your pup while you're at work.
The dog walkers are professional and well trained and care greatly about the welfare of my dog. On time and spirited. The help desk at WAGS is first rated. The whole experience is terrific.
By anne
Response from Wag!· Jan 15, 2019
Hi Anne, Thanks for your review. We're happy to hear that you've had a great experience with Wag!
