Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
WAG has been a lifesaver for me recently I have gotten busy in my line of work (petsitter) and they were able to accommodate me everytime so that my dog was able to get outside They are awesome
By Pamela P.
Response from Wag!· Mar 27, 2019
Hi Pamela, We're so happy to hear that we've been a lifesaver for you! We're here for you and your fur baby when you need us.
I love being able to depend on someone to come let my dog out while gone for such long periods of time. They are usually quite punctual and give good updates. I wish the pricing was a little lower. There has been some instances where people have played with my dog on the side of my house where there is mud when I have a huge backyard with grass. Then I find chunks of mud inside my home. Not sure the thinking behind that one. Also when my dog doesn’t pee the whole 20 min they have been let out...something not right there. But that has only been a couple instances. For the most part I have had really great people letting my dog out and I appreciate them!
By Tara P.
Response from Wag!· Mar 27, 2019
Hi Tara, Thank you for your review. We appreciate your feedback and are glad to hear that you've had a good experience with our service. If there's anything else you need in the meantime, feel free to contact us by email at [email protected].
Super easy to sign up and get started! Got a walk scheduled within an hour. Great at communicating - constant texts before, during and after the walk along with cute pics and videos. Can choose your favorite walkers, but they have all been great!
By Celia S.
Response from Wag!· Mar 27, 2019
Hi Celia, We're so glad to hear that you've had a great experience with our service!
They do a great job giving my pups mental and physical exercise.
By Belinda
Response from Wag!· Mar 27, 2019
Hi Belinda, We're here for you and your pups! Glad to be able to help take care of your fur babies.
One girl was running late so wag cancelled her. They then couldn’t find anyone to walk our dog. Family member put application in over month ago to work with wag, never received a response and no way to call them and no email response received. Unable to add more than one dog profile. We have two dogs, two houses, but want to share our account (me n bf)...would be nice if this were a feature instead of having to make two accounts.
By Charli
Response from Wag!· Mar 27, 2019
Hi Charli, Thank you for your review. We value your feedback as we continue to make improvements to the app for a better experience. Regarding your family member who applied, please have him/her email [email protected] for an update.
Wag is convenient and will send you a lockbox to use. They often have promotions and you can save by buying credits if you are a frequent user.
By Dan
Response from Wag!· Mar 27, 2019
Hi Dan, Glad to hear that you're a fan of our service! Thanks for the review.
I absolutely love the Wag app! They make it so easy and convenient to book a walk for my dog! The walkers are super nice and helpful. The customer service is amazing and response time is so fast and they’re easy to get ahold of. I have recommend this app to many people who have a dog!
By sarah
Response from Wag!· Mar 27, 2019
Hi Sarah, Thanks for the glowing review and for recommending us! It's amazing to hear that you enjoy our service and we look forward to more walks with your fur baby!
They’re great!
By Jim
Response from Wag!· Mar 27, 2019
Hi Jim, Excited to hear that you enjoy our service! Looking forward to our next walk with your pup!
