Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
Wag has become my go to care for my baby girl Abby. Jean my walker has gone above and beyond to make sure Abby is well taken care of. It has given me peace of mind.
By Mary
Response from Wag!· Aug 21, 2019
Hi Mary, Happy that we can give you peace of mind while we help take care of your baby girl!
Our Walker is 5 stars for sure! The company has a website which is horrible! Makes working with them difficult, time consuming, etc.
By Brenda B.
Response from Wag!· Aug 21, 2019
Hi Brenda, We appreciate your feedback regarding the website as we continue to improve the experience for pet parents and walkers. If you haven't already, please download our app for a better experience.
We love wag! I love that you can see where your walker is and when your dog goes poop or pee. They recently added a drop in visit too which is great since our dogs have different energy levels. I have found a much quicker response than Rover.
By Sarah
Response from Wag!· Aug 21, 2019
Hi Sarah, Thanks for the glowing review! We're so thrilled to hear that you love the pupdates, live GPS tracking, and our new drop-in service!
Wag! truly adds tremendous value to our family’s lives. Competitively priced, consistent experience for both the humans and our bulldog, Henry. The ultimate flexible on-demand solution in dog walking.
By Tom
Response from Wag!· Aug 21, 2019
Hi Tom, That's what we're here for! We're glad we can be there to help your family take care of Henry when you need us. Looking forward to our next walk with him!
Wag is fine. It would be nice if they offered promo codes for existing users or if additional walks could receive the regular scheduled walk discount without having to contact customer support.
By Rebecca
Response from Wag!· Aug 21, 2019
Hi Rebecca, Thanks for the feedback! Please make sure to subscribe to our marketing communications for promo codes and special discounts.
We love our walker Michele. Gunney,my golden adores her and she’s just fine on those days when my grandbeagle,Buster, joins the party! She’s on time, and tuned in to the dogs’ moods every time.
By Katie
Response from Wag!· Aug 21, 2019
Hi Katie, Glad that you've found a walker that Gunney and Buster love!
I love wag . It’s a trusting amazing service for the my fur babies as a pawrent there is no better feeling than to know my dogs are taken cared of treated with respect and loved beyond measure
By Andrea
Response from Wag!· Aug 21, 2019
Hi Andrea, Always a pleasure taking care of your fur babies! <3
sometime walkers are late in coming or cancel.I have waited 2hrs for dog walker to come.at 10:30 at night. It was for 8 :00 walk. Billing is is bad.
By Patricia
Response from Wag!· Aug 21, 2019
Hi Patricia, We value your feedback as we strive to improve the experience for pet parents. If you ever need additional assistance with a booking, please don't hesitate to call our Customer Support team at 628-400-4426.
