Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
just had a mishap happen with a walker and wag did not get back to me in a timely fashion. whats more is my dog was injured and they did not offer me any kind of help. disappointed.
By NH
Response from Wag!· Aug 22, 2019
Hi NH, We appreciate your feedback and if you still need assistance with your experience, please call our Customer Support team at 628-400-4426 to speak to someone directly.
We absolutely love our regular walker and when we need a fill in everyone is so loving towards our dog, which we really appreciate.
By Amy
Response from Wag!· Aug 22, 2019
Hi Amy, We're so happy to hear that you love your walker! Your fur baby deserves only the best!
Good, reliable service!
By Robin
Response from Wag!· Aug 22, 2019
Hi Robin, Thanks for the review! Glad to hear that you enjoy our service and find us reliable. Looking forward to our next walk with your pup!
Always dependable and on time@
By customer
Response from Wag!· Aug 22, 2019
Hi, We're so happy to hear that you've had a great experience with our service! Thanks for being part of the Wag! community.
They are IMPOSSIBLE to reach with interminably long waits on the phone. Yuck
By Leonora
Response from Wag!· Aug 21, 2019
Hi Leonora, Thank you for your review. Please email [email protected] and reference this review so we may pass along your information to our Customer Support team to reach out if you still need assistance.
Quick scheduling. Responsive staff when there are issues. Have had a couple weird walkers but so far have been able to trust wag with letting random people in my home. I like that I always get a picture to make sure my dog is okay
By Jamie
Response from Wag!· Aug 22, 2019
Hi Jamie, We're happy to hear that you've had a great experience with our service and that you enjoy the report cards at the end of each walk.
Terrific service
By Cindy
Response from Wag!· Aug 21, 2019
Hi Cindy, Thanks for the review! We're glad to hear that you've had a great experience with our service and we look forward to our next walk with your pup!
I try to use the same Walker every time and I cannot tell you what a blessing it is to use Brent ask my Walker he adores my dogs and my dog's adore him so much that they won't even let me put the collar on they want him to do it when I come home he tells me all about their walk and takes a little video and I'm just amazed at the way he loves dogs so much and I truly feel he lives my dogs as much as he loves his amen
By Anjanette L.
Response from Wag!· Aug 21, 2019
Hi Anjanette, We're thrilled to hear that you've found a walker whom your dogs adore!
