Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
5,605 reviews
Wag!Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Wag! is the #1 app for Pet Parents that connects you with a trusted Pet Caregiver. Whether you're looking for daily walks, planning a trip, stuck at work, or want your best friend to have some company we can help when and wherever you need! Every Pet Caregiver passes an enhanced background check, our services are insured, and support is standing by around the clock.We've thought of everything, so you don't have to. From GPS-tracked walks and customized lockboxes, to easy booking on the Wag! app, we make your life easier at every step.Wag! has a trusted record of experience with over 10M pet care services across 4,600 cities and counting. More than 150,000 Pet Caregivers nationwide are dog people, and it shows.ServicesWalkDrop-InSittingBoardingTrainingHealthBook a serviceLearn more
Wag! (wagwalking.com) has 5,605 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.
5,605 approved reviews, newest moderated first
I'm an old woman with a young dog. Her wag walker helps her get the exercise I would not provide her.
By Enid C.
Response from Wag!· May 17, 2021
Hi Enid, thank you for your kind and candid review! We're so glad that your Pet Caregivers can provide the exercise that your furry friend needs to keep her healthy and happy!
A great way to ensure my dogs get exercise when I either don’t have time or for whatever reason can’t walk them myself. All the walkers have been wonderful! They absolutely love dogs and take great care of them!
By Jennifer B.
Response from Wag!· May 17, 2021
Thank you, Jennifer, we appreciate your kind review!
No dog walkers ever answer. Hours go by and still no confirmation.
By RSF
Response from Wag!· May 17, 2021
Thank you for taking the time to provide us with your review. We're sorry to hear that there appear to be limited Pet Caregivers in your area, availability can fluctuate. We would like to recommend reaching out to any of your Preferred Pet Caregivers to see if they have more flexible availability for the services that you need. Direct booking requests and chats can be sent to specific Pet Caregivers from the 'Past Caregivers' section of the app. We do hope that this information helps to connect you with a local Pet Caregiver who can meet your schedule requests. Thank you again for reaching out to provide your feedback.
Excellent app. We found great dog walkers there. Very easy to use.
By miguel G.
Response from Wag!· May 17, 2021
Hi Miguel, thank you for the kind review!
I have used Wag! for quite a few walks. The walkers always follow any special instructions and my dogs are happy when I get home. Best of all, there are no accidents waiting for me!
By Jimmy P.
Response from Wag!· May 17, 2021
Thank you for the kind review, Jimmy! We're so glad to hear that both you and your furry family members are delighted with the services! And we agree, it's great to not have any accidents to come home to!
Requested a walk bc I had to leave the house for an emergency - not only was the money debited, but NO WALK EVER HAPPENED. Requested for 8. Moved to 9. Moved to 11....finally THIS MORNING I was told no walk happened. My last time using WAG
By Caroline M.
Response from Wag!· May 17, 2021
Thank you for your feedback, Caroline. We understand that this was during a time that you urgently needed assistance and there was not a Pet Caregiver available within your area for the requested time. We are sorry that we were not able to connect you with a Pet Caregiver when you needed one. All services do have a pre-authorization charge for the amount of the service, however if no service takes place, that charge will usually clear within 24-48 business hours; deposit times vary between banking institutions. If we can assist with any further questions, please reach out to us at [email protected]; we would be glad to help. Thank you again for taking the time to provide this feedback.
We have had a wonderful experience with Wag in training our puppy with Janet. She is enthusiastic and knowledgeable in working with our puppy and us. Janet’s energy is contagious. Makes for a happy experience. We have learned good lessons in how to get our puppy to take commands and be the best puppy she can be. Janet has given us good information on leashes, treats, food and toys. We are first time puppy owners.
By Pamella B.
Response from Wag!· May 17, 2021
Thank you so much for the thorough and kind feedback, Pamela! Congratulations on being new puppy owners! We're so glad to hear that your Pet Caregiver, Janet, helped your puppy to put her best paw forward! If you should need a refresher with Janet, you can direct book and chat with her from your Past Caregivers section within the Wag! App. Thank you again for taking the time to review the services!
Had a great experience with wag. All the caregivers who came to take care of my cat Oreo were sweet and loving and communicated with me when they were there so I felt comfortable with the care they were giving my Oreo.
By Janet R.
Response from Wag!· May 17, 2021
Janet, thank you for the kind feedback! We're so glad to hear that your Pet Caregivers put you at ease and provided such great care for Oreo!
